Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
483
Reviews
Chart
#295
Shopify

All reviews

5 / 5 Share
March 22, 2026

Great app, easy to learn and use. Awesome customer service from Thomas. I'd recommend.

Store Using app Total reviews Average rating
Divelle Beauty 1 day 4 5.0
5 / 5 Share
March 31, 2026

The Moose Desk team is great; they always help you with whatever you need. Tomas helped me a lot with some things I didn't understand. Thanks!

Store Using app Total reviews Average rating
Préval Fragrances 4 months 1 5.0
Developer Reply

Hi Préval Fragrances, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
March 3, 2026

Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.

Store Using app Total reviews Average rating
natural element About 4 hours 1 5.0
Developer Reply

Hi natural element, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 26, 2026

Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes

Store Using app Total reviews Average rating
Pretty You London 24 minutes 7 5.0
Developer Reply

Hi Pretty You London, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 25, 2026

the support is very good

Store Using app Total reviews Average rating
NuvaHealth 20 days 1 5.0
Developer Reply

Hi NuvaHealth, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 25, 2026

Salve, mi hanno sempre risposto in maniera veloce professionale e disponibile. Onesti nelle tempistiche e nelle possibili risoluzioni del problema. Complimenti. Grazie

Store Using app Total reviews Average rating
BuyTutto.com 3 months 1 5.0
Developer Reply

Ciao BuyTutto.com, Grazie mille per aver dedicato del tempo a lasciarci una fantastica recensione a 5 stelle! Se hai bisogno di assistenza o hai domande, non esitare a contattarci.

5 / 5 Share
Feb. 21, 2026

Excellent support from Kelly and the MooseDesk team. Fast replies, professional communication and willingness to forward feature suggestions to the development team. The app works well for managing customer conversations. Thank you Kelly for your help!

Store Using app Total reviews Average rating
Bora Style 3 days 3 5.0
Developer Reply

Hi Bora Style, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 19, 2026

So far so good. I love (and I mean I LOOOVE) this app. The best part isn't the technology but the team behind him. Ask a question - no matter how not so smart it may be and you get assisted. Shoutout to Thomas especially.

Store Using app Total reviews Average rating
MFANI 8 days 1 5.0
5 / 5 Share
Feb. 17, 2026

Great app and excellent service. This is the first time I’ve experienced an app support team this responsive. They answered all of my questions within minutes and implemented the necessary code changes quickly, at no additional cost. Highly recommended.

Store Using app Total reviews Average rating
Titan Wellness 4 days 6 5.0
Developer Reply

Hi Titan Wellness, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 17, 2026

Thomas was great! Very helpful & kind.

Store Using app Total reviews Average rating
Free Spirit Bike Jerseys About 6 hours 4 5.0
Developer Reply

Hi Free Spirit Bike Jerseys, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 12, 2026

Great app! Mabel the support agent helped me tons.

Store Using app Total reviews Average rating
Oytiot 7 days 8 4.9
Developer Reply

Hi Oytiot, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 10, 2026

Installed and already see the benefits, Support from Mabel was quick, easy and able to solve my issue quickly. If you are looking for a support Bot. We recommend Moose

Store Using app Total reviews Average rating
Tweak me Online About 1 hour 2 5.0
Developer Reply

Hi Tweak me Online, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 6, 2026

Store Using app Total reviews Average rating
RESIN ROCK 20 days 3 5.0
Developer Reply

Hi RESIN ROCK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Feb. 3, 2026

Great chatbot app on Shopify...the basic free plan itself is amazing...and the customer support is really helpful and quickly responding especially Thomas and others whom I dont remember the names...thanks for building such an app..

Store Using app Total reviews Average rating
Kullun About 2 months 3 5.0
Developer Reply

Hi Kullun, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 30, 2026

Mina was amazing. Awesome work and has an abundance of knowledge. I came to her with a problem and she solved it right away! 10/10.

Store Using app Total reviews Average rating
Heal&Pour 12 days 4 5.0
Developer Reply

Hi Heal&Pour, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 28, 2026

Very responsive assistance during set up. Looking forward to using the app!

Store Using app Total reviews Average rating
Studio Cakes About 19 hours 6 4.3
Developer Reply

Hi Studio Cakes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 28, 2026

Definitely the most value for the money. Everything works great and it's quite good pricing compared to other chatbots.

Store Using app Total reviews Average rating
Atlan 3 months 8 5.0
Developer Reply

Hi Atlan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 21, 2026

App has been working great and anu bugs have been resolved rather fast by heir support team.

Store Using app Total reviews Average rating
Developer Reply

Hi Roush Performance Products, Inc., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 20, 2026

Moose AI is awesome and their team is very responsive with helping. I was having trouble with the integration onto the website and Mabel helped me and got everything working perfectly. Thanks!

Store Using app Total reviews Average rating
Global Public Safety 3 days 1 5.0
Developer Reply

Hi Global Public Safety, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 19, 2026

Ser ut til å fungerer veldig bra - tester ut nå, men ser bra ut, bra svar, bra support... fornøyd så langt. Bra jobba Thomas.

Store Using app Total reviews Average rating
Drømmemøbler shop About 2 hours 1 5.0
Developer Reply

Hei Drømmemøbler shop, Tusen takk for at du tok deg tid til å gi oss en så flott 5-stjerners anmeldelse! Hvis du noen gang trenger hjelp eller har spørsmål, ikke nøl med å kontakte oss.

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