Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
410
chart
#258
All reviews
Review RSS Feed
Oct. 9, 2025
great app! definetly one of the best out here in terms of ticketing and live chats! support also very friendly and quick to respond!
Oct. 9, 2025
Very quick response from Mabel and a very nice chat bot to use. Easy and free
Oct. 8, 2025
Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!
Oct. 7, 2025
It seems great. need to see it in action for a full review. We'll see. Customer service is great.
Hi Ezgoin Brands, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear your kind words about our great customer service. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏
Oct. 7, 2025
I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!
Oct. 3, 2025
We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.
Oct. 14, 2025
Mabel is great, taking care of details and giving fast responses. The app works well for most parts Donna and Mina has also been great and helping a lot on the process !
Sept. 29, 2025
Sept. 29, 2025
Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.
Sept. 29, 2025
The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.
Sept. 26, 2025
En general una buena experiencia , tiene varias opciones y para ser gratuita el soporte es muy muy bueno .
Sept. 25, 2025
Very good App, and it sove my problems. MAbel was very kind and helped me a lot.
Sept. 20, 2025
Donna is amazing! She helped me a lot and I'm really grateful. Great app and awesome customer care. Thanks!
Sept. 19, 2025