Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
489
Reviews
Chart
#416
Shopify

All reviews

5 / 5 Share
Jan. 7, 2026

Store Using app Total reviews Average rating
Marterra Elements About 18 hours 1 5.0
Developer Reply

Hi Marterra Elements, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 6, 2026

A Game‑Changer for Our Support Team MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient. From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works. What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.

Store Using app Total reviews Average rating
Developer Reply

Hi POUT PERFECT™ | Official Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 6, 2026

This app has everything we were looking for and the support is great. Easy to use, organized, and fast. We are very satisfied and recommend it 100%.

Store Using app Total reviews Average rating
Concretize365 About 6 hours 1 5.0
Developer Reply

Hi Concretize365, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 5, 2026

A Game-Changer for Customer Support! I recently integrated an AI chatbot on my website, and it has been incredibly helpful. It handles customer questions instantly, guides visitors through product selections, and even provides personalized recommendations. Not only has it improved the user experience, but it also saves me a ton of time by automating responses to frequently asked questions. Having this AI on my site feels like having a 24/7 support team that’s always friendly, knowledgeable, and efficient. Highly recommend it to anyone looking to boost engagement and streamline support!

Store Using app Total reviews Average rating
TrenDiva 23 minutes 1 5.0
Developer Reply

Hi TrenDiva, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 5, 2026

很好用,梅贝尔客服次次耐心解决我的问题

Store Using app Total reviews Average rating
soulhaven7 14 days 2 5.0
Developer Reply

您好 soulhaven7, 非常感谢您抽出时间给我们留下如此精彩的五星好评! 如果您需要任何帮助或有任何疑问,请随时联系我们。

5 / 5 Share
Jan. 4, 2026

Perfect app and Excellent service <3

Store Using app Total reviews Average rating
Venti About 1 hour 10 5.0
Developer Reply

Hi Venti, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Jan. 25, 2026

I had another question ! Immediate response !!! On a Sunday!!!

Store Using app Total reviews Average rating
Zun Rays Clothing 28 days 2 5.0
Developer Reply

Hi Zun Rays Clothing, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

5 / 5 Share
Dec. 31, 2025

Mina was kind and helpful and solved all our problems. Thank you, Mina :)

Store Using app Total reviews Average rating
Heka Store 34 minutes 2 5.0
5 / 5 Share
Dec. 31, 2025

梅贝尔,非常棒的服务和产品

Store Using app Total reviews Average rating
esimcan About 1 month 2 5.0
4 / 5 Share
Dec. 30, 2025

Just downloaded this app today in hopes to offer better communication and access to potential and existing customers. So far so good and the customer service has been excellent and open to feedback about an email feature inquired about. Highly recommend this app :)

Store Using app Total reviews Average rating
Seaux Chi About 10 hours 4 3.3
Developer Reply

Hi Seaux Chi, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear your kind words about our great customer service. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve regarding the email feature? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏

5 / 5 Share
Dec. 29, 2025

Love this app, it has surprised me on how much it can do! I had a few issues and Mabel was able to assist pretty quickly. She was nice and swift with the responses. Thanks again!

Store Using app Total reviews Average rating
Coquí Reserve Coffee Co. About 4 hours 4 5.0
5 / 5 Share
Dec. 28, 2025

Store Using app Total reviews Average rating
Printoo Shop 3 months 2 5.0
5 / 5 Share
Dec. 25, 2025

Store Using app Total reviews Average rating
SIWARA PARIS 5 5.0
5 / 5 Share
Dec. 24, 2025

Store Using app Total reviews Average rating
Lumifique 2 5.0
5 / 5 Share
Dec. 24, 2025

Thank you. Everything works well. Friendly staff...

Store Using app Total reviews Average rating
Beauty de Luxe Shop 1 day 1 5.0
5 / 5 Share
Dec. 23, 2025

Thomas in support is very knowledgeable and has helped me set things up correctly.

Store Using app Total reviews Average rating
SP BOUTIQUE 27 days 10 5.0
5 / 5 Share
Dec. 22, 2025

Great app that works perfectly for my store. Big thanks to Chris and Mabel for the top-notch service and assistance. Keep up the good work!

Store Using app Total reviews Average rating
ART Flowers LA 6 days 1 5.0
5 / 5 Share
Dec. 22, 2025

perfect communication and fast

Store Using app Total reviews Average rating
ALUMA About 1 hour 14 5.0
5 / 5 Share
Dec. 21, 2025

Mina was great and very patient. She deserves 20 stars.

Store Using app Total reviews Average rating
Pusdulasnovels 18 days 1 5.0
5 / 5 Share
Dec. 18, 2025

We're LOVING the app and Mabel has been fantastic resolving some tweaks we needed to how it displayed. Fantastic app.

Store Using app Total reviews Average rating
Charlie Pickles About 22 hours 11 4.4
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