All reviews

Rating Breakdown

  • 5
    97% (447 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2025

Mabel solve the problem that I have quickly and straight to the point. Great support team!

Store

Aurora Store

Using app

5 months

5 / 5 Share

Nov. 4, 2025

Best AI chatbot & live chat service app available on shopify. Can't get any better than this (for FREE aswell). Customer service are always friendly and eager to help solve any issues. Mabel was a massive help in helping me with styling and unlocking the different widgets.

Store

Kulan Beauty

Using app

23 minutes

5 / 5 Share

Nov. 4, 2025

so far great experience with app and customer service. moved away from Shopify inbox and won't look back :) Thanks Mabel for your help in setting up a custom feature.

Store

OnTrack Outdoor Pty Ltd

Using app

9 days

5 / 5 Share

Nov. 3, 2025

It was a pleasure interacting with the support executive Mabel. She took no time to resolve the issue . Thanks Mabel & the entire Moose team

Store

Mantramani

Using app

38 minutes

5 / 5 Share

Nov. 1, 2025

Nam and Donna are the best! Super quick service - love it!!

Store

Frisørland Hair and Body Care A/S

Using app

About 3 hours

5 / 5 Share

Oct. 31, 2025

MooseDesk is an absolute free and a top-notch AI Helpdesk App. The Support staff (Donna) that guided me in setting up the app properly, was excellent, patient to understand the stage I got stucked and ensured the issues were solved efficiently and satisfactorily; even, when it required her requesting the support of the back-end staff. Thank you!

Store

DoubleJoy Store

Using app

About 9 hours

5 / 5 Share

Oct. 30, 2025

Support is amazing and extremely helpful! I highly recommend this developer! They are available, polite and professional.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

AMAZING APP AND CUSTOMER SERVICE!!! BEST EVER

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

sehr hilfreich und einfach

Store

BAJUMLA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Such a helpful experience from their support and service team and so reliable!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Mina provides phenomenal service.

Store

Rentoza

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Fast and friendly customer support. Versatile Chatbot solution!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Excellent support and experience! The app works smoothly and is very easy to use. Special thanks to Chris for the quick and professional assistance - everything was solved perfectly. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Super anpassbar. Ohne Emojis verwendbar!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Best for Helpdesk, I got assistance through Mabel, so friendly and provided instant solutions for my issues

Store

FASO

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Super fast response from the team when I needed help. Amazing app with so many great features. Highly recommend!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

I needed some code changes to the Moose FAQ page to better align it with the rest of my Shopify site. Mabel and her team got right on it and made the necessary fixes. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

I’m really happy with this live chat! It works perfectly and is super easy to use. The support team is amazing — Mabel was incredibly helpful and kind, she solved my issue in no time. Great experience overall!

Store

Nabè

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Awesome support from Mabel, 10/10!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Support is very good

Store

VeMemo

Using app

About 2 hours

Total reviews

4

Average rating

5.0