Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
489
Reviews
Chart
#416
Shopify

All reviews

5 / 5 Share
Dec. 18, 2025

Surprinsingly a very good app, you can customize a lot and for custom stuff the team would help you. In my case, Mabel helped a lot so big thanks to her, she did a really great job. Also, you can make everything cleaner and more private so the widget and the shop don't look fake or advertising, make sure to check every section and setting to optimize it best for your shop.

Store Using app Total reviews Average rating
tearo 41 minutes 1 5.0
5 / 5 Share
Dec. 18, 2025

This application is very intuitive and easy to use, and Thomas has been an incredible support throughout the process. The app itself is powerful, and with Thomas’ assistance, everything worked perfectly. Highly recommend this app to anyone looking for a reliable solution with excellent support. We also needed some custom adjustments for our setup, and Thomas was able to handle everything quickly and effectively. So far, the app has been fantastic and the potential benefits are very promising.

Store Using app Total reviews Average rating
ETHERNUM About 18 hours 2 5.0
5 / 5 Share
Dec. 17, 2025

Needed help with a modification and customer assistance was fast and provided a detailed photo to show me how to make the fix.

Store Using app Total reviews Average rating
Mollie Mae Boutique About 2 hours 4 5.0
5 / 5 Share
Dec. 14, 2025

Store Using app Total reviews Average rating
Prominent 3 G About 1 month 5 5.0
5 / 5 Share
Dec. 12, 2025

I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.

Store Using app Total reviews Average rating
Urban Slicer Pizza Worx About 20 hours 4 5.0
5 / 5 Share
Dec. 12, 2025

All excellent! Best futures with easy usability.

Store Using app Total reviews Average rating
BOOKZONE 5 months 14 5.0
5 / 5 Share
Dec. 11, 2025

Excellent customer support! My messaging quota has increased, and I received a response quickly. It's truly next level, Mina. Thank you!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 10, 2025

good

Store Using app Total reviews Average rating
addiesdiverelojes 10 minutes 1 5.0
5 / 5 Share
Dec. 10, 2025

Gooooood app

Store Using app Total reviews Average rating
OLENS 5 days 3 5.0
5 / 5 Share
Dec. 8, 2025

Really happy with Moose so far! The app is super easy to use and does exactly what I needed for AI assistance on my Shopify store. Special thanks to Mabel for being incredibly helpful — she upgraded my quota quickly and explained everything very clearly. Great support and smooth experience overall. Highly recommended for anyone starting with AI on Shopify!

Store Using app Total reviews Average rating
Dhefor Trading Company About 1 hour 1 5.0
5 / 5 Share
Dec. 7, 2025

good

Store Using app Total reviews Average rating
Maternella 14 days 1 5.0
5 / 5 Share
Dec. 4, 2025

Store Using app Total reviews Average rating
XPOLAR About 2 hours 1 5.0
5 / 5 Share
Dec. 3, 2025

This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.

Store Using app Total reviews Average rating
channel.com.ph About 17 hours 5 5.0
5 / 5 Share
Dec. 2, 2025

I’ve been really impressed with MooseDesk so far. The AI chatbot (using GPT-4) works very well with my store and instantly understands all of my product information, which saves me a lot of time on support. Highly recommended if you’re looking for a helpdesk solution with a smart AI assistant and responsive support.

Store Using app Total reviews Average rating
BuyX.ro About 2 hours 1 5.0
5 / 5 Share
Dec. 2, 2025

شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي

Store Using app Total reviews Average rating
سوى تك About 2 hours 10 5.0
5 / 5 Share
Nov. 27, 2025

Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!

Store Using app Total reviews Average rating
360 Sports About 1 hour 5 5.0
4 / 5 Share
Nov. 26, 2025

I am still figuring it out but I think it good. I like how there's always someone to help when needed.

Store Using app Total reviews Average rating
Mindful Of Faith About 23 hours 7 4.6
Developer Reply

Hi Mindful Of Faith, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear that you have been getting prompt assistance from our team. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏

5 / 5 Share
Nov. 24, 2025

Thomas was very helpful answering my inquiry. Thanks!

Store Using app Total reviews Average rating
Styled by Tela & Co 28 minutes 1 5.0
5 / 5 Share
Nov. 24, 2025

Store Using app Total reviews Average rating
GSMnet 13 minutes 2 5.0
5 / 5 Share
Nov. 24, 2025

amazing app and amazing support, special thanks to Kelly!

Store Using app Total reviews Average rating
LUSSO BALDAI 40 minutes 1 5.0
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