Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, live chat & FAQs
Rating
5.0
feedback
463
chart
#222
All reviews
Review RSS Feed
Oct. 21, 2025
So far it has been amazing. Thomas has been very responsive to help with any support questions
Oct. 16, 2025
Installed , needed some help. Mabel was was quick and effective, so far so good, I would recommend
Oct. 16, 2025
Good app. Satisfied our needs, and the support team is great! If there are any issues, or customization requirements, the support team can handle it, no issues.
Oct. 15, 2025
I LOVE THIS APP!!! The FAQ builder is easy to use and looks 100X better than what I was using before. I was able to import my FAQ's with minor adjustments so switching over was fairly quick and easy. So far I am liking the chatbot- looks nice, easy to set up. and I look forward to digging in more to see how it can best work for my use. I should mention customer service is 10/10 which is a HUGE deal for me.
Oct. 10, 2025
User friendly UI/UX, all features is straight forward and simple to navigate.
Oct. 9, 2025
great app! definetly one of the best out here in terms of ticketing and live chats! support also very friendly and quick to respond!
Oct. 9, 2025
Very quick response from Mabel and a very nice chat bot to use. Easy and free
Oct. 8, 2025
Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!
Oct. 7, 2025
It seems great. need to see it in action for a full review. We'll see. Customer service is great.
Hi Ezgoin Brands, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means so much to us, as it helps us keep improving and ensure you always enjoy the best possible experience. Our team is delighted to hear your kind words about our great customer service. At the same time, we’d love to know what you feel defines a true 5-star service. Was there anything in particular you think we could improve? Your perspective will give us valuable guidance to further refine our app and service. Thank you once again for choosing us and for supporting our growth. 🙏
Oct. 7, 2025
I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!
Oct. 3, 2025
We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.
Oct. 14, 2025
Mabel is great, taking care of details and giving fast responses. The app works well for most parts Donna and Mina has also been great and helping a lot on the process !
Sept. 30, 2025
My experience with learning the app was great! Mabel was a big help. I was able to easily understand what to do. Her help was excellent, and she was very knowledgeable. This app is a great app, and I plan to use it from now on!
Sept. 29, 2025