RiverCross Diorama review for Moose: AI Chatbot & Live Chat

5 / 5

April 24, 2026

It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly. Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions. Thanks!

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi RiverCross Diorama, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

Moose: AI Chatbot & Live Chat for Shopify
Moose: AI Chatbot & Live Chat
5.0 star
484 reviews

Elevate customer support with AI chatbot, livechat & FAQs

Shopify App Store