Moose: Live Chat WhatsApp, FAQ
MooseDesk - Support Helpdesk
Rating
5.0
feedback
182
chart
#436
All reviews
Rating Breakdown
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Nov. 23, 2024
The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.
Nov. 22, 2024
The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them.
Nov. 20, 2024
Nov. 19, 2024
I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!
Nov. 16, 2024
So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!
Nov. 16, 2024
I have a great experience with the advisors. They are very helpful and quick to resolve any issues you may be having. I recommend Moose.
Nov. 15, 2024
Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!
Nov. 14, 2024
Nov. 13, 2024
Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!
Nov. 12, 2024
I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!
Nov. 12, 2024
We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!
Nov. 12, 2024
The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.
Nov. 12, 2024
I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.
Nov. 11, 2024
Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly