Moose AI Chatbot & Live Chat
All reviews
Chatted with Mabel, it was fast and usefull thanks for the help
Je recommande vivement MooseDesk Helpdesk ! J'ai eu la chance d'être pris en charge par Clare du service après-vente, et je dois dire que son professionnalisme m'a vraiment impressionné. Elle a été extrêmement réactive à toutes mes demandes et a su résoudre mon problème rapidement et efficacement. Clare a fait preuve d'une grande écoute et d'une patience remarquable pour bien comprendre ma situation. Ses explications étaient claires et elle m'a accompagné étape par étape jusqu'à la résolution complète de mon problème. C'est rare de nos jours de tomber sur un service client aussi qualitatif ! Bravo à Clare et à toute l'équipe MooseDesk pour ce niveau de service. Je n'hésiterai pas à recommander cette solution à mon entourage. Un grand merci encore Clare !
customer service, Mabel gave a great help for setting up.
Donna helps me a lot, good customer service
Applicazione molto intuitiva e facile da settare e da utilizzare. Assistenza tecnica veloce e professionale. Ho atteso meno di un minuto per avere una risposta. Consiglio vivamente l'istallazione e l'utilizzo.
Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.
Wish you greater and greater success
One of the best shopify apps ever made and its free. Thanks To Mina and Donna i got better extra customizations.
Incredible app, incredible help from Donna over a weekend of all times, and it's free with Shopify. It is amazing and I now I'm going to be able to chat with website attendees much more quickly.
Helpdesk service responded quickly and provided us what file we needed to export. They are very accommodating. Thank you.
Had a great support from Donna. She helped me immediatly. :)
Very fast response to my problem, a true pleasure to deal with these people A+
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