Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
409
chart
#255
All reviews
Review RSS Feed
May 27, 2025
I'm currently using this App on my store! it's quite impressive with the tools it has and the features! thanks to the team and especially Donna for support! She helped a lot!
Store
My Store
Using app
21 days
May 27, 2025
Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.
May 21, 2025
Just installed MooseDesk and have problem got it started. I have contacted the support Donna who was a great help! She is very polite and professional and guide me though the whole process by simplying the way make it easier! Thanks a lot to Donna's hlep!
May 18, 2025
So far this app has been perfect, literally cant fault it. Setup was easy, everything has been intuitive. Moose team; thank you.
May 18, 2025
Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team
May 16, 2025
Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden
May 16, 2025
Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services
May 8, 2025
May 7, 2025
Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues
May 5, 2025
Recommended! Everything works perfectly and the customer service is amazing.
May 1, 2025
We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk
Thank you Cenk for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email support when you need us. We will be there for you :D Moosedesk Team.
April 30, 2025
Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!
¡Hola! ¡Mil gracias por tus amables palabras! Nos alegra muchísimo saber que tuviste una buena experiencia con nuestro equipo de soporte. Tu satisfacción es lo más importante para nosotros. 🧡 Siempre es un placer ayudarte con cualquier duda y asegurarnos de que todo sea claro y fácil de usar. Nos emociona saber que encuentras MooseDesk tan completo e interesante — seguimos trabajando para mejorarlo cada día. Si necesitas algo más, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte! Con cariño, El equipo de MooseDesk
April 30, 2025
Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.
Hi there! Thank you so much for your lovely feedback! 😊 It truly makes my day to know that I was able to help you navigate through the platform with ease. I’m always here to support you, so never hesitate to reach out whenever you need assistance! Wishing you all the best, Mia from MooseDesk 💖
April 30, 2025
I love it it’s a great app for your business especially with the what’s up features
Hi there! Thank you so much for your fantastic review! 😊 We’re thrilled to hear that you love the app and that the WhatsApp feature is working well for your business. We’re always working to improve and add features that can help you grow even further! If you need anything else, feel free to reach out. We’re here to support you every step of the way! Warm regards, The MooseDesk Team 💛
June 3, 2025
seems very promising and has much more functionality than our current live chat - Donna's support has been so good
Thank you for your wonderful review! 😊 We’re always working on improving and expanding features to better meet your needs. If you haven't already, feel free to explore other features like our customizable chat widgets and FAQ management — we think they could be really helpful for your business too! As always, if you need any assistance, we’re just a message away. We’re here to help you make the most of MooseDesk! Best regards, The MooseDesk Team.