Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
480
Reviews
Chart
#298
Shopify

All reviews

5 / 5 Share
May 18, 2025

Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team

Store Using app Total reviews Average rating
KINZ BOX 1 day 5 4.2
5 / 5 Share
May 16, 2025

Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden

Store Using app Total reviews Average rating
5 / 5 Share
May 16, 2025

Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services

Store Using app Total reviews Average rating
Youlya 3 days 7 5.0
5 / 5 Share
May 14, 2025

Great app, and support!

Store Using app Total reviews Average rating
Terapia da Mulher About 1 hour 15 4.7
5 / 5 Share
May 8, 2025

Store Using app Total reviews Average rating
Walk Sportswear 13 minutes 1 5.0
5 / 5 Share
May 7, 2025

Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues

Store Using app Total reviews Average rating
Generation Clothing 4 months 1 5.0
5 / 5 Share
May 5, 2025

Recommended! Everything works perfectly and the customer service is amazing.

Store Using app Total reviews Average rating
KARLIEKARLO 1 day 1 5.0
5 / 5 Share
May 1, 2025

We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk

Store Using app Total reviews Average rating
kiosk3d 10 days 4 4.5
Developer Reply

Thank you Cenk for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email support when you need us. We will be there for you :D Moosedesk Team.

5 / 5 Share
April 30, 2025

Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!

Store Using app Total reviews Average rating
magneticnotes.es About 2 hours 3 5.0
Developer Reply

¡Hola! ¡Mil gracias por tus amables palabras! Nos alegra muchísimo saber que tuviste una buena experiencia con nuestro equipo de soporte. Tu satisfacción es lo más importante para nosotros. 🧡 Siempre es un placer ayudarte con cualquier duda y asegurarnos de que todo sea claro y fácil de usar. Nos emociona saber que encuentras MooseDesk tan completo e interesante — seguimos trabajando para mejorarlo cada día. Si necesitas algo más, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte! Con cariño, El equipo de MooseDesk

5 / 5 Share
April 30, 2025

Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.

Store Using app Total reviews Average rating
Offshore Dimensions ParkerStore About 2 hours 1 5.0
Developer Reply

Hi there! Thank you so much for your lovely feedback! 😊 It truly makes my day to know that I was able to help you navigate through the platform with ease. I’m always here to support you, so never hesitate to reach out whenever you need assistance! Wishing you all the best, Mia from MooseDesk 💖

5 / 5 Share
April 30, 2025

I love it it’s a great app for your business especially with the what’s up features

Store Using app Total reviews Average rating
The Lunary Shop 2 days 3 5.0
Developer Reply

Hi there! Thank you so much for your fantastic review! 😊 We’re thrilled to hear that you love the app and that the WhatsApp feature is working well for your business. We’re always working to improve and add features that can help you grow even further! If you need anything else, feel free to reach out. We’re here to support you every step of the way! Warm regards, The MooseDesk Team 💛

5 / 5 Share
June 3, 2025

seems very promising and has much more functionality than our current live chat - Donna's support has been so good

Store Using app Total reviews Average rating
Natural Health World UK About 1 month 8 4.5
Developer Reply

Thank you for your wonderful review! 😊 We’re always working on improving and expanding features to better meet your needs. If you haven't already, feel free to explore other features like our customizable chat widgets and FAQ management — we think they could be really helpful for your business too! As always, if you need any assistance, we’re just a message away. We’re here to help you make the most of MooseDesk! Best regards, The MooseDesk Team.

5 / 5 Share
April 28, 2025

It's free and everything works.

Store Using app Total reviews Average rating
Modica Deri 4 days 6 5.0
Developer Reply

Thank you for your positive feedback! 😊 We’re thrilled to hear that everything is working well for you and that you’re enjoying the free features. We strive to provide great value, and it’s wonderful to know that MooseDesk is meeting your expectations. If you ever need any help or have any questions, feel free to reach out. We're always here for you! Best regards, The MooseDesk Team 💛

5 / 5 Share
April 25, 2025

Donna and Jay were very helpful in getting the app set up.

Store Using app Total reviews Average rating
Parsec Skateboards 3 months 2 5.0
Developer Reply

Thank you so much for your wonderful feedback! 😊 Jay and I are both thrilled to hear that the process went smoothly, and we really appreciate you taking the time to share your experience with us. If you ever need anything else, or if there's anything we can do to make your experience even better, please don’t hesitate to reach out. Warmest thanks, Donna & Jay from MooseDesk 💛

5 / 5 Share
April 24, 2025

Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.

Store Using app Total reviews Average rating
Picatshirt 19 days 12 4.7
Developer Reply

Hej! Tack så mycket för din fantastiska feedback! 😊 Vi är så glada att höra att du tycker att Moose Live Chat-widgeten har varit en utmärkt lösning för din butik. Vi strävar alltid efter att erbjuda snabb och effektiv kundsupport, och det är fantastiskt att höra att du har haft en smidig och pålitlig användarupplevelse. Om du någonsin behöver hjälp eller har några frågor, tveka inte att höra av dig. Vi finns alltid här för att stödja dig! Vänliga hälsningar, MooseDesk Team 💛

5 / 5 Share
April 18, 2025

thank you for this nice easy and will configured APP fast support and very responsive , thank you Donna for your kind Help and support

Store Using app Total reviews Average rating
CodeXDeal 20 minutes 18 5.0
Developer Reply

Thank you so much for the lovely review! I’m so happy to hear that you’re enjoying the app and that everything is working perfectly for you. It was such a pleasure helping you get everything set up, and I’m always here if you need anything else. Feel free to reach out anytime, and I’ll be more than happy to assist you again! 💛 Best wishes, Donna from MooseDesk Team

5 / 5 Share
April 16, 2025

SUper y gratuita!

Store Using app Total reviews Average rating
Laia Papió 4 minutes 1 5.0
Developer Reply

¡Hola! ¡Muchas gracias por tu comentario! 😊 Nos alegra que disfrutes de la app. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, MooseDesk Team.

5 / 5 Share
April 10, 2025

Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!

Store Using app Total reviews Average rating
IUIGA About 17 hours 3 5.0
Developer Reply

Donna here, thank you so much for the awesome review! 💖 I had so much fun helping you get started, and I’m absolutely delighted to hear everything’s going well! I’m always just a message away if you need anything else. Let’s keep the good vibes rolling! Big hugs, Donna

5 / 5 Share
April 9, 2025

so far so good, customer support is great. Donna and Vince helped with customizing my app :).

Store Using app Total reviews Average rating
Strechis About 1 hour 1 5.0
Developer Reply

Aww thank you so much for the sweet words! It was such a pleasure helping you out — We’re super happy to have you with us, and we’ll always be around if you need anything else. Big hugs from me (and a high-five from Vince too!) 🫶✨ — Donna | MooseDesk Team

5 / 5 Share
April 8, 2025

Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

Store Using app Total reviews Average rating
TSL Co 3 months 5 5.0
Developer Reply

Thank you so much! 💖 I'm really glad I could help — hearing that kind of feedback puts the biggest smile on my face! 😊 It’s awesome to know you’re loving the app and the support. I’ll be right here if you ever need anything else! From Donna.

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