Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
411
chart
#255
All reviews
Review RSS Feed
Jan. 14, 2025
Great App and Excellent Support! MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!
Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk team
Jan. 12, 2025
A big thanks to customer service Mia for helping me finding my email account. App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team
Jan. 11, 2025
Easy to use, Great feature for any professional website. visually attractive.
Hi Maité Reybrouck Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk
Jan. 10, 2025
super Support. bis jetzt gut zu nutzen
Dear BARTMANN, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team
Jan. 8, 2025
Thanks Anne, Amazing Messaging App with Outstanding Support!
Hi dear, We’re so happy to have you as part of MooseDesk's valued customers! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. With love, Anne from MooseDesk
Jan. 7, 2025
Very useful app and very good customer service to setup the app. I recommend
Jan. 6, 2025
Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app. Thomas from MooseDesk Team
Jan. 5, 2025
I've been using the Moose app for about a month now, and I'm very pleased with its functionality. The customer support is exceptional! I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
Dear Gifts For Family Online Team, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Maki from MooseDesk
Jan. 2, 2025
It's easy to set up, and the customer service is excellent.
Hi Healoop Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or anything we can do to improve your experience, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team
Dec. 25, 2024
Really the best chat box and also does the work better than my expecations . Anne , did really helped a lot ; really one of the best customer service and are very fast in replying.
Hi dear, Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! Sincerely, Anne from MooseDesk
Dec. 22, 2024
i'm already enjoying it, it was so easy to install and set up everything
Dear Nordzon team We’re so grateful for your incredible 5-star review! It’s wonderful to hear that you love the app and our service. Hearing your positive feedback energizes our team and reminds us why we love what we do. We can’t wait to continue serving you in the future. Should you ever need assistance, feel free to reach out—we’re always here to help! Warm regards, Anne from MooseDesk
Dec. 19, 2024
Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Mia from MooseDesk Team
Dec. 18, 2024
very fast support from Maki! :)
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again. If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority! With appreciation, Maki from MooseDesk
Dec. 18, 2024
Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.
Using app
About 2 hours
Total reviews
1
Average rating
5.0
Hi dear, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Sam from MooseDesk
Dec. 24, 2024
Super perfert Service, Very good ... Perfect again
Hi ModernArts Team Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! With love, Mina from MooseDesk Team
Dec. 12, 2024
By far the best support I've received! They assisted me with every step of the setup process and made sure all of my ideas were realized. Their responsiveness and professionalism were outstanding. I highly recommend their service, as they truly went above and beyond to meet all my expectations.
Dear Wisdom store, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team
Dec. 9, 2024
quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.
Hi dear, Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us. Thomas from MooseDesk
Dec. 4, 2024
I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.
Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us. If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you! Anne from MooseDesk
Dec. 4, 2024
best app for faq builder
Hi dear We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. If there’s anything you’d like to share or ways we can improve, don’t hesitate to let us know. We’re always excited to hear from our amazing customers. With heartfelt thanks, Mina from MooseDesk
Nov. 30, 2024
Excellent
Hi Elmore, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Anne from MooseDesk