Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
486
Reviews
Chart
#685
Shopify

All reviews

5 / 5 Share
May 8, 2025

Store Using app Total reviews Average rating
Walk Sportswear 13 minutes 1 5.0
5 / 5 Share
May 7, 2025

Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues

Store Using app Total reviews Average rating
Generation Clothing 4 months 1 5.0
5 / 5 Share
May 5, 2025

Recommended! Everything works perfectly and the customer service is amazing.

Store Using app Total reviews Average rating
KARLIEKARLO 1 day 1 5.0
5 / 5 Share
May 1, 2025

We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk

Store Using app Total reviews Average rating
kiosk3d 10 days 4 4.5
Developer Reply

Thank you Cenk for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email support when you need us. We will be there for you :D Moosedesk Team.

5 / 5 Share
April 30, 2025

Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!

Store Using app Total reviews Average rating
magneticnotes.es About 2 hours 3 5.0
Developer Reply

¡Hola! ¡Mil gracias por tus amables palabras! Nos alegra muchísimo saber que tuviste una buena experiencia con nuestro equipo de soporte. Tu satisfacción es lo más importante para nosotros. 🧡 Siempre es un placer ayudarte con cualquier duda y asegurarnos de que todo sea claro y fácil de usar. Nos emociona saber que encuentras MooseDesk tan completo e interesante — seguimos trabajando para mejorarlo cada día. Si necesitas algo más, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte! Con cariño, El equipo de MooseDesk

5 / 5 Share
April 30, 2025

Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.

Store Using app Total reviews Average rating
Offshore Dimensions ParkerStore About 2 hours 1 5.0
Developer Reply

Hi there! Thank you so much for your lovely feedback! 😊 It truly makes my day to know that I was able to help you navigate through the platform with ease. I’m always here to support you, so never hesitate to reach out whenever you need assistance! Wishing you all the best, Mia from MooseDesk 💖

5 / 5 Share
June 3, 2025

seems very promising and has much more functionality than our current live chat - Donna's support has been so good

Store Using app Total reviews Average rating
Natural Health World UK About 1 month 8 4.5
Developer Reply

Thank you for your wonderful review! 😊 We’re always working on improving and expanding features to better meet your needs. If you haven't already, feel free to explore other features like our customizable chat widgets and FAQ management — we think they could be really helpful for your business too! As always, if you need any assistance, we’re just a message away. We’re here to help you make the most of MooseDesk! Best regards, The MooseDesk Team.

5 / 5 Share
April 28, 2025

It's free and everything works.

Store Using app Total reviews Average rating
Modica Deri 4 days 6 5.0
Developer Reply

Thank you for your positive feedback! 😊 We’re thrilled to hear that everything is working well for you and that you’re enjoying the free features. We strive to provide great value, and it’s wonderful to know that MooseDesk is meeting your expectations. If you ever need any help or have any questions, feel free to reach out. We're always here for you! Best regards, The MooseDesk Team 💛

5 / 5 Share
April 25, 2025

Donna and Jay were very helpful in getting the app set up.

Store Using app Total reviews Average rating
Parsec Skateboards 3 months 2 5.0
Developer Reply

Thank you so much for your wonderful feedback! 😊 Jay and I are both thrilled to hear that the process went smoothly, and we really appreciate you taking the time to share your experience with us. If you ever need anything else, or if there's anything we can do to make your experience even better, please don’t hesitate to reach out. Warmest thanks, Donna & Jay from MooseDesk 💛

5 / 5 Share
April 24, 2025

Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.

Store Using app Total reviews Average rating
Picatshirt 19 days 12 4.7
Developer Reply

Hej! Tack så mycket för din fantastiska feedback! 😊 Vi är så glada att höra att du tycker att Moose Live Chat-widgeten har varit en utmärkt lösning för din butik. Vi strävar alltid efter att erbjuda snabb och effektiv kundsupport, och det är fantastiskt att höra att du har haft en smidig och pålitlig användarupplevelse. Om du någonsin behöver hjälp eller har några frågor, tveka inte att höra av dig. Vi finns alltid här för att stödja dig! Vänliga hälsningar, MooseDesk Team 💛

5 / 5 Share
April 23, 2025

So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.

Store Using app Total reviews Average rating
SMITH&SMITH About 2 months 4 3.0
Developer Reply

Hi there, Thank you so much for your kind words! It truly means a lot to us that MooseDesk has been a great fit for your team. We know how important it is to find the right tools and we’re so happy to hear that everything has been smooth so far. Mia was absolutely delighted to assist you, and she sends her thanks as well! 💛 We’re here anytime you need a hand — and we’re excited to keep supporting your journey. Warmest regards, The MooseDesk Team.

5 / 5 Share
April 18, 2025

thank you for this nice easy and will configured APP fast support and very responsive , thank you Donna for your kind Help and support

Store Using app Total reviews Average rating
CodeXDeal 20 minutes 17 5.0
Developer Reply

Thank you so much for the lovely review! I’m so happy to hear that you’re enjoying the app and that everything is working perfectly for you. It was such a pleasure helping you get everything set up, and I’m always here if you need anything else. Feel free to reach out anytime, and I’ll be more than happy to assist you again! 💛 Best wishes, Donna from MooseDesk Team

5 / 5 Share
April 16, 2025

SUper y gratuita!

Store Using app Total reviews Average rating
Laia Papió 4 minutes 1 5.0
Developer Reply

¡Hola! ¡Muchas gracias por tu comentario! 😊 Nos alegra que disfrutes de la app. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, MooseDesk Team.

5 / 5 Share
April 16, 2025

Store Using app Total reviews Average rating
Ауто БИК 20 minutes 5 4.4
Developer Reply

Dear customer, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, MooseDesk Team.

5 / 5 Share
April 16, 2025

I recently worked with Riley from Moose to set up live chat on my store, and I couldn’t be happier with the experience. Riley made the whole process smooth and stress-free—she patiently guided me through every step, promptly resolved any questions I had, and even fixed an issue in my site’s code I didn’t know existed. Her technical skills and helpful attitude really shone through, and I’m incredibly grateful for her expert assistance. If you need top-notch support for your live chat integration, I highly recommend reaching out to Riley!

Store Using app Total reviews Average rating
Fat Dwarf About 12 hours 3 5.0
Developer Reply

Thank you so much for your wonderful review. I’m really glad to hear that the live chat setup went smoothly and that I could assist you in resolving all the questions and issues you had. It was a pleasure working with you! If you need any further assistance or have additional questions down the line, please don’t hesitate to reach out. I’m always here to help. Best regards, Riley from MooseDesk Team.

5 / 5 Share
April 10, 2025

Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!

Store Using app Total reviews Average rating
IUIGA About 17 hours 3 5.0
Developer Reply

Donna here, thank you so much for the awesome review! 💖 I had so much fun helping you get started, and I’m absolutely delighted to hear everything’s going well! I’m always just a message away if you need anything else. Let’s keep the good vibes rolling! Big hugs, Donna

5 / 5 Share
April 9, 2025

so far so good, customer support is great. Donna and Vince helped with customizing my app :).

Store Using app Total reviews Average rating
Strechis About 1 hour 1 5.0
Developer Reply

Aww thank you so much for the sweet words! It was such a pleasure helping you out — We’re super happy to have you with us, and we’ll always be around if you need anything else. Big hugs from me (and a high-five from Vince too!) 🫶✨ — Donna | MooseDesk Team

5 / 5 Share
April 8, 2025

Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

Store Using app Total reviews Average rating
TSL Co 3 months 5 5.0
Developer Reply

Thank you so much! 💖 I'm really glad I could help — hearing that kind of feedback puts the biggest smile on my face! 😊 It’s awesome to know you’re loving the app and the support. I’ll be right here if you ever need anything else! From Donna.

5 / 5 Share
April 7, 2025

Schnell zu installieren... Nachteil: Gehen noch nicht alle Funktionen

Store Using app Total reviews Average rating
Amoligno 3 days 3 5.0
5 / 5 Share
April 6, 2025

Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

Store Using app Total reviews Average rating
josydelices.com 28 days 5 5.0
Developer Reply

Thank you so much for your kind words and thoughtful recommendation! 😊 We’re happy to hear that our team was responsive and helpful when you needed support. Providing fast and reliable assistance is our top priority, and we’re always here if anything comes up again. Thanks again for choosing us! — The MooseDesk Team.

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