Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
486
Reviews
Chart
#685
Shopify

All reviews

5 / 5 Share
Nov. 25, 2024

The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!

Store Using app Total reviews Average rating
Hifi Media Store 1 day 17 5.0
Developer Reply

Hi Hifi Media Store, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Sincerely Thomas from MooseDesk

5 / 5 Share
Nov. 25, 2024

Amazing app, i will rate it as 100

Store Using app Total reviews Average rating
Aclof 3 days 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

5 / 5 Share
Nov. 24, 2024

amazing customer support!

Store Using app Total reviews Average rating
la CLIT 20 days 4 5.0
Developer Reply

Hi la CLIT Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 23, 2024

The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.

Store Using app Total reviews Average rating
HVACR-SHOP.COM About 4 hours 2 5.0
Developer Reply

Xin chào! :) Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share
Aug. 11, 2025

Donna is a big help. She is quick to respond and gets things done fast. Thanks Donna.

Store Using app Total reviews Average rating
Pure Organic Vitamins 9 months 5 5.0
Developer Reply

Hi Pure Organic Vitamins, Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future! Best, Anne from MooseDesk

5 / 5 Share
Nov. 19, 2024

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!

Store Using app Total reviews Average rating
OZ Health Singapore 28 days 1 5.0
Developer Reply

Hi, This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 16, 2024

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

Store Using app Total reviews Average rating
The Hay Experts 2 days 14 4.9
Developer Reply

Hi The Hay Expert, Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share
April 27, 2025

The product works great and seamless on all devices and helpful technical help is always there if you need it.

Store Using app Total reviews Average rating
Royal Hellenic Transfers 6 months 1 5.0
Developer Reply

Hi dear, We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 15, 2024

Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!

Store Using app Total reviews Average rating
DigitEpic 25 minutes 1 5.0
Developer Reply

Dear DigitEpic, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 15, 2024

Good

Store Using app Total reviews Average rating
Scritta Led About 14 hours 1 5.0
Developer Reply

Hi Critta Led, This is Mia from MooseDesk Team. Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued MooseDesk users like you. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

5 / 5 Share
Nov. 14, 2024

Store Using app Total reviews Average rating
Dena Home About 22 hours 4 5.0
Developer Reply

Hi Deniz, I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. From Thomas - MooseDesk Team

5 / 5 Share
Nov. 13, 2024

Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!

Store Using app Total reviews Average rating
Trippy Wearz 1 day 2 5.0
5 / 5 Share
Nov. 12, 2024

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

Store Using app Total reviews Average rating
Stablos 5 days 2 5.0
Developer Reply

Hi Stablos, Thank you so much for your 5-star review! We’re thrilled to know you had a great experience. Your feedback inspires us to keep improving and serving you better. If you have any other concerns, feel free to chat with us. Best regards, Sam from MooseDesk

5 / 5 Share
Nov. 12, 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Store Using app Total reviews Average rating
Frankton's 7 days 10 5.0
Developer Reply

Dear Frankton's, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk

5 / 5 Share
Nov. 12, 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Store Using app Total reviews Average rating
Credible Hats 29 days 1 5.0
Developer Reply

Hi Credible Hats, Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you! Best regards, Sam from MooseDesk

5 / 5 Share
Nov. 12, 2024

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Store Using app Total reviews Average rating
Moparplus Antique Parts 29 minutes 2 5.0
Developer Reply

Hi Moparplus Antique Parts We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 11, 2024

Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Store Using app Total reviews Average rating
Coast Ropes and Rescue 3 days 8 4.4
Developer Reply

Hi Coast Ropes and Rescue Thank you for trusting in using our app and giving a great feedback to us! We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team Sincerely, Thomas from MooseDesk Team

5 / 5 Share
Nov. 8, 2024

very good support from mina

Store Using app Total reviews Average rating
SlideForge 25 minutes 2 5.0
5 / 5 Share
Nov. 8, 2024

Store Using app Total reviews Average rating
MYDISO About 18 hours 1 5.0
Developer Reply

Dear MYDISO, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 7, 2024

Super app, easy to use, customizable, and great support!!

Store Using app Total reviews Average rating
PARDOhats About 4 hours 2 5.0
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