Moose: Live Chat WhatsApp, FAQ
MooseDesk - Support Helpdesk
Rating
5.0
feedback
182
chart
#436
All reviews
Rating Breakdown
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Oct. 29, 2024
Quick reply and help
Hi Capri Maffia, We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! We truly value your support, Sam from MooseDesk
Oct. 25, 2024
Fast reply and very helpful!
Hi Mesmo, Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Our team is committed to delivering exceptional service and high-quality products, and we will try hard to bring even better product and service to you Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out! Sincerely, Anne from MooseDesk Team
Oct. 30, 2024
great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!
Oct. 25, 2024
The helpdesk function is definitely a great addition especially for growing businesses.
Hi Tatri Kimoda, We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! Sincerely, MooseDesk Team
Oct. 23, 2024
Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!
Hi The Energy Group NZ Limited This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team
Oct. 22, 2024
I start using Moose app for FAQ page. Its good.. and customer support is very fast and active.. resolve issue immediately.... happy to use it
Oct. 22, 2024
The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!
Hi Callskylife, Thank you for your amazing 5-star review! 🌟 We’re thrilled to know that our app is working well for you. Your feedback inspires us to keep improving. If you have any suggestions or need assistance, please don’t hesitate to reach out. We truly appreciate your support, Sam from MooseDesk
Oct. 21, 2024
Great customer support, looking forward to the subsequent upgrades!
Hi Inphic, Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit. We’re grateful to have you in our community, Sam from MooseDesk
Oct. 20, 2024
outstanding service and great functionalities
Hi Makerlab Electronics , Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Anne from MooseDesk Support Team
Oct. 19, 2024
The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.
Hi Inkmeo Team, Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again! Thank you so much, Anne from MooseDesk Team
Oct. 19, 2024
I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now. Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight. Highly Recommended.
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team
Oct. 18, 2024
Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.
Hi Euro-Overlanders, Thank you for giving us a try and taking the time to share your experience! Nothing makes us happier than exceeding a new customer's expectations. We hope this is just the beginning of a long-lasting relationship! We truly appreciate your support, Sam from MooseDesk
Oct. 16, 2024
One of the best chat/support apps out there backed up by equally great customer service, quick, polite and helpful.
Oct. 16, 2024
fantastic app! and the customer service is amazing!!! i had a couple of questions and anne helped me straight away!
Hi THE FJORD HOUSE Team, This is Anne here. Thank you for this wonderful feedback! We're honored to have earned your trust and look forward to your next visit. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team
Oct. 16, 2024
We highly recommend this app! Great customer support too!
Hi ZAPNAP CASES, We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others. Thank you for being part of our journey and also let us be in yours Sam from MooseDesk
Oct. 15, 2024
Thank you very much for helping me to be the best at every moment of the day and night. Greetings to your strong team
Oct. 15, 2024
This app is really easy to use. There’s also a good selection of tutorials to help you get started on your own. We needed some adjustments due to the language selection, and we were helped very quickly and very kindly. This is how customer service should be! Absolutely deserves 5 stars! Otherwise, it would be great if the app could automatically pull the available fonts from the Shopify themes (typography) and make them available. In our case, we had to find an alternative to our theme ZEST that was at least somewhat similar.
Hi VAMALY, Thank you for your fantastic 5-star review! 🌟 We're so happy to hear that you love our app. Your kind words inspire us to continue delivering the best experience possible. If you have any questions or feedback, please reach out anytime. We truly appreciate your support, Sam from MooseDesk
Oct. 15, 2024
sam good
Hi Royal Shark, Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit. We appreciate your support, Sam from MooseDesk
Oct. 14, 2024
Very helpful customer service, quick and exceptional response.
Hi Ennap, We're so pleased you had a great experience with our customer service! Thank you for taking the time to share your thoughts - it helps us ensure we're delivering exactly what our customers want. If you have further question please do not hesitate to reach out Thanks for being with us, Sam from MooseDesk