Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, livechat & FAQs
Rating
5.0
feedback
484
chart
#499
All reviews
Review RSS Feed
Dec. 18, 2025
We're LOVING the app and Mabel has been fantastic resolving some tweaks we needed to how it displayed. Fantastic app.
Dec. 18, 2025
Surprinsingly a very good app, you can customize a lot and for custom stuff the team would help you. In my case, Mabel helped a lot so big thanks to her, she did a really great job. Also, you can make everything cleaner and more private so the widget and the shop don't look fake or advertising, make sure to check every section and setting to optimize it best for your shop.
Dec. 18, 2025
This application is very intuitive and easy to use, and Thomas has been an incredible support throughout the process. The app itself is powerful, and with Thomas’ assistance, everything worked perfectly. Highly recommend this app to anyone looking for a reliable solution with excellent support. We also needed some custom adjustments for our setup, and Thomas was able to handle everything quickly and effectively. So far, the app has been fantastic and the potential benefits are very promising.
Dec. 17, 2025
Needed help with a modification and customer assistance was fast and provided a detailed photo to show me how to make the fix.
Dec. 14, 2025
Dec. 12, 2025
I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.
Dec. 11, 2025
Excellent customer support! My messaging quota has increased, and I received a response quickly. It's truly next level, Mina. Thank you!
Dec. 11, 2025
Dec. 10, 2025
Thomas and Mina was really helpful with there customer service. Besides that, the app is easy to use and runs smoothly so far.
Dec. 8, 2025
Really happy with Moose so far! The app is super easy to use and does exactly what I needed for AI assistance on my Shopify store. Special thanks to Mabel for being incredibly helpful — she upgraded my quota quickly and explained everything very clearly. Great support and smooth experience overall. Highly recommended for anyone starting with AI on Shopify!
Dec. 3, 2025
This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.
Dec. 2, 2025
I’ve been really impressed with MooseDesk so far. The AI chatbot (using GPT-4) works very well with my store and instantly understands all of my product information, which saves me a lot of time on support. Highly recommended if you’re looking for a helpdesk solution with a smart AI assistant and responsive support.