Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
410
chart
#255
All reviews
Review RSS Feed
Sept. 4, 2025
Verry nice app! Also its fully free to use, no popus for payement nothing. And the best part is the support, they help you instantly and make changes for you as you go. I was in contact with both Thomas and Mina and they were outstanding, going above and beyond! 5 stars if I had more to give it would be much more.
Sept. 3, 2025
Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.
Aug. 30, 2025
Aug. 30, 2025
One of the best shopify apps ever made and its free. Thanks To Mina and Donna i got better extra customizations.
Aug. 23, 2025
Incredible app, incredible help from Donna over a weekend of all times, and it's free with Shopify. It is amazing and I now I'm going to be able to chat with website attendees much more quickly.
Using app
About 2 hours
Total reviews
2
Average rating
5.0
Aug. 21, 2025
Helpdesk service responded quickly and provided us what file we needed to export. They are very accommodating. Thank you.
Aug. 20, 2025
Aug. 18, 2025
Very fast response to my problem, a true pleasure to deal with these people A+
Aug. 13, 2025
amazing, really helpful and their support team is really helpful and sweet
Aug. 13, 2025
Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.
Aug. 7, 2025
This app has been a game changer for our Shopify store! The setup was super easy, and the interface is clean and user-friendly.