Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, livechat & FAQs
Rating
5.0
feedback
484
chart
#496
All reviews
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Oct. 29, 2025
Such a helpful experience from their support and service team and so reliable!
Oct. 28, 2025
Excellent support and experience! The app works smoothly and is very easy to use. Special thanks to Chris for the quick and professional assistance - everything was solved perfectly. Highly recommended!
Oct. 27, 2025
I had a very good experience with customer service; Mabel was very diligent and kind.
Oct. 27, 2025
Best for Helpdesk, I got assistance through Mabel, so friendly and provided instant solutions for my issues
Oct. 26, 2025
Super fast response from the team when I needed help. Amazing app with so many great features. Highly recommend!
Oct. 25, 2025
Great Chat App with Excellent Support! I had a wonderful experience with this chat app. The support team was very helpful and guided me through the entire setup process quickly and professionally. The app provides great options for connecting WhatsApp, Instagram, and Facebook, along with a smart chatbot feature and real-time order status updates. It’s an excellent solution for improving customer communication and support. Highly recommended!
Oct. 24, 2025
I needed some code changes to the Moose FAQ page to better align it with the rest of my Shopify site. Mabel and her team got right on it and made the necessary fixes. Thank you!
Oct. 23, 2025
I’m really happy with this live chat! It works perfectly and is super easy to use. The support team is amazing — Mabel was incredibly helpful and kind, she solved my issue in no time. Great experience overall!
Oct. 21, 2025
So far it has been amazing. Thomas has been very responsive to help with any support questions
Oct. 20, 2025
Mina did an incredible job helping me with some issues I was dealing with!
Oct. 16, 2025
I’m genuinely impressed with MooseDesk. The setup was fast, the UI is clean and intuitive, and the automations (instant replies, FAQ, and routing) reduced our support workload right away. Live chat and ticketing work smoothly across channels, and the knowledge base looks professional without extra effort. Excellent value and great for growing Shopify stores — highly recommended.