Moose: AI Chatbot & Live Chat
Elevate customer support with AI chatbot, livechat & FAQs
Rating
5.0
feedback
484
chart
#496
All reviews
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Oct. 16, 2025
Installed , needed some help. Mabel was was quick and effective, so far so good, I would recommend
Oct. 15, 2025
I LOVE THIS APP!!! The FAQ builder is easy to use and looks 100X better than what I was using before. I was able to import my FAQ's with minor adjustments so switching over was fairly quick and easy. So far I am liking the chatbot- looks nice, easy to set up. and I look forward to digging in more to see how it can best work for my use. I should mention customer service is 10/10 which is a HUGE deal for me.
Oct. 10, 2025
User friendly UI/UX, all features is straight forward and simple to navigate.
Oct. 9, 2025
Very quick response from Mabel and a very nice chat bot to use. Easy and free
Oct. 8, 2025
Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!
Oct. 7, 2025
I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!
Oct. 3, 2025
We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.
Oct. 2, 2025
Top Service , die sind sogar bereit mir den Chat zu konfigurieren . Einfach klasse , erste sahne . MFG GrowNow36
Oct. 14, 2025
Mabel is great, taking care of details and giving fast responses. The app works well for most parts Donna and Mina has also been great and helping a lot on the process !
Sept. 30, 2025
My experience with learning the app was great! Mabel was a big help. I was able to easily understand what to do. Her help was excellent, and she was very knowledgeable. This app is a great app, and I plan to use it from now on!
Sept. 29, 2025
Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.
Sept. 29, 2025
Sept. 29, 2025
The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.
Sept. 26, 2025
En general una buena experiencia , tiene varias opciones y para ser gratuita el soporte es muy muy bueno .
Sept. 25, 2025
Very good App, and it sove my problems. MAbel was very kind and helped me a lot.