All reviews

Rating Breakdown

  • 5
    98% (475 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Great experience with their AI chatbot It was fast, clear, and answered all my questions without any hassle. Special thanks to Mabel for being super responsive and helpful made the whole process smooth

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Chatted with Mabel, it was fast and usefull thanks for the help

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Setup was easy - Support from Mabel was good

Store

FERNSTZ

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Je recommande vivement MooseDesk Helpdesk ! J'ai eu la chance d'être pris en charge par Clare du service après-vente, et je dois dire que son professionnalisme m'a vraiment impressionné. Elle a été extrêmement réactive à toutes mes demandes et a su résoudre mon problème rapidement et efficacement. Clare a fait preuve d'une grande écoute et d'une patience remarquable pour bien comprendre ma situation. Ses explications étaient claires et elle m'a accompagné étape par étape jusqu'à la résolution complète de mon problème. C'est rare de nos jours de tomber sur un service client aussi qualitatif ! Bravo à Clare et à toute l'équipe MooseDesk pour ce niveau de service. Je n'hésiterai pas à recommander cette solution à mon entourage. Un grand merci encore Clare !

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Mabel soo nice

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

customer service, Mabel gave a great help for setting up.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Donna helps me a lot, good customer service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Applicazione molto intuitiva e facile da settare e da utilizzare. Assistenza tecnica veloce e professionale. Ho atteso meno di un minuto per avere una risposta. Consiglio vivamente l'istallazione e l'utilizzo.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Store

Lovista

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

It's a nice app

Store

Airgrix

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 4, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Verry nice app! Also its fully free to use, no popus for payement nothing. And the best part is the support, they help you instantly and make changes for you as you go. I was in contact with both Thomas and Mina and they were outstanding, going above and beyond! 5 stars if I had more to give it would be much more.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.

Using app

2 days

Total reviews

5

Average rating

3.6

5 / 5 Share

Sept. 2, 2025

Wish you greater and greater success

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

One of the best shopify apps ever made and its free. Thanks To Mina and Donna i got better extra customizations.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Store

DecGift

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Incredible app, incredible help from Donna over a weekend of all times, and it's free with Shopify. It is amazing and I now I'm going to be able to chat with website attendees much more quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Helpdesk service responded quickly and provided us what file we needed to export. They are very accommodating. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0