Moose AI Chatbot & Live Chat

I’m genuinely impressed with MooseDesk. The setup was fast, the UI is clean and intuitive, and the automations (instant replies, FAQ, and routing) reduced our support workload right away. Live chat and ticketing work smoothly across channels, and the knowledge base looks professional without extra effort. Excellent value and great for growing Shopify stores — highly recommended.

so far so good! Good customer service!

Installed , needed some help. Mabel was was quick and effective, so far so good, I would recommend

Having a great experience till now.

Good app. Satisfied our needs, and the support team is great! If there are any issues, or customization requirements, the support team can handle it, no issues.

I LOVE THIS APP!!! The FAQ builder is easy to use and looks 100X better than what I was using before. I was able to import my FAQ's with minor adjustments so switching over was fairly quick and easy. So far I am liking the chatbot- looks nice, easy to set up. and I look forward to digging in more to see how it can best work for my use. I should mention customer service is 10/10 which is a HUGE deal for me.

Great chat, I love it

User friendly UI/UX, all features is straight forward and simple to navigate.

excellent service from CS agent Nina!

Mabel i'ts so Wonderful!

Very quick response from Mabel and a very nice chat bot to use. Easy and free

Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!

I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!

We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.

Top Service , die sind sogar bereit mir den Chat zu konfigurieren . Einfach klasse , erste sahne . MFG GrowNow36

Mabel is great, taking care of details and giving fast responses. The app works well for most parts Donna and Mina has also been great and helping a lot on the process !

My experience with learning the app was great! Mabel was a big help. I was able to easily understand what to do. Her help was excellent, and she was very knowledgeable. This app is a great app, and I plan to use it from now on!

Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.

The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.