All reviews

Rating Breakdown

  • 5
    94% (187 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

Our store utilises some extremely complex and advanced automations powered by Arigato. We have alot of core features that enhance our website thanks to it. Automated tagging based on inventory levels, as well as updating order tags for reporting has been a true godsend. Their support is also extremely efficient and are not afraid of jumping in to assist in flows. Highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

June 17, 2024

This did not meet our needs, so we canceled and uninstalled it. Unfortunately, they are still charging $50 per month for the canceled service.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

It's impossible for us to charge you after you've uninstalled. Billing is entirely handled by Shopify. Shopify's system generated a charge before you uninstalled and the bill arrived later, after uninstalling. We have absolutely no control over how this works as this system is entirely controlled by Shopify. Please review Shopify's billing documentation for more information. Per the documentation: "Make sure that you consider app billing cycles when you plan to uninstall an app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app’s billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it." See also https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps Please direct any questions or complaints regarding Shopify's billing practices at Shopify directly. We are required to use the system, we don't get any say in how it works. Once you uninstall, we lose access to your store entirely. You reached out to us about this issue and we did the only thing we can do, which was to manually give a refund, which we did for you without hesitation. If there is anything else within our control that we can do to rectify this, just let us know, we'd be happy to do so.

1 / 5 Share

May 12, 2024

they make it extremely difficult to cancel or pause the recurring billing. would not recommend using this app.

Store

BaRTJ

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

If a merchant is not getting any value from our app, we absolutely do not want their money and will never take any action to prevent them from leaving of their own free will. We also find that sort of practice to be abhorrent, frustrating and unacceptable. This reviewer was simply unaware of how apps are installed and uninstalled (cancelled) on Shopify. It is entirely impossible for us to prevent a merchant from pausing or cancelling recurring billing, even if we wanted to! Any app can be uninstalled following the Shopify user guide. https://help.shopify.com/en/manual/apps/uninstalling-apps#uninstall-app We have also added this information to our Help Center for the avoidance of any doubt.

5 / 5 Share

April 29, 2024

Arigato is super easy to use and does exactly what we require! The team is very proactive at supporting and solving any queries we have. Would highly recommend!

Store

TASCHEN

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

It is a great app, and we have utilized it to completely change our workload, from auto discounting in-stock products to tagging based on sales numbers and updating meta fields. also, I have been stuck on a couple of areas when creating complex flows, so reached out to their support and the team has been straight on it to create a custom flow that performs as intended. highly recommended.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Kenny from Arigato app has helped us get the flows working the way we wanted to. The constant customer support is commendable.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 6, 2024

Such a powerful integration. UX is great, features are great, customer support is great and knowledgable.

Store

Goodee

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Over the years, the Shopify app Arigato has proven to be an invaluable asset to The Glen Loates Gallery store, significantly streamlining our operations with its robust automation. What truly sets Arigato apart, however, is the exceptional support provided by Patrick and Kenny. Their expertise in reviewing TWIG code and JSON has been indispensable, ensuring that our store runs smoothly and efficiently. Their willingness to go above and beyond in assisting us has not only helped our business succeed but has also made our lives considerably easier. The level of personalized attention and care they offer is rare in today's fast-paced digital world, and it's something we deeply appreciate. Thanks to Arigato and its stellar team, we've saved countless hours and can focus more on growing our business. We're thrilled to have Patrick and Kenny by our side and look forward to continuing our journey with Arigato at the helm of our store's automation needs.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

An absolute key app for us. Not only can you select the item/ order/ object you're interested in seeing (and get a full breakdown of the fields contained), but the preview of the information you're testing/ trying to output is essential to ensure an automation runs as intended!

Using app

12 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 24, 2023

Tell us about your experience with Arigato Workflow Automation

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I cannot rave enough about the Arigato automation app - it is an absolute must-have for any Shopify store looking to simplify operations. It has automated so many of our tasks, from sending B2B email notifications and updating customer data to managing inventory, creating custom metafields, updating collections, generating reports, the list goes on & on. The complexity of the workflows I can create is extremely impressive and has unlocked new levels of efficiency and organization in our business. The time and effort it has saved has easily paid for itself multiple times over. If you want to streamline your business and stop doing repetitive tasks manually, Arigato is simply unmatched. I know you might read this and think this is a planted review, but I promise on my life it's not. :)

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 16, 2023

This app has been a game-changer for us. We use it to transfer order data from Shopify to a Spreadsheet, from where we customise our orders. If it wasn't for Patrick and Kenny from their support team, it would be very difficult for us to have such an excellent set up, which can be quite complex with some coding involved. A huge thank you to these two superheroes - without them, we would not be leaving this review.

Using app

6 months

Total reviews

3

Average rating

4.7

3 / 5 Share

Nov. 2, 2023

Bring back the Save Workflow button to make sure the code in Custom Actions saves and isn't gone forever. Happened twice now. I told you the first time and it's still doing it. Again, it wasn't a page reload and even if it was then it would have saved before after pressing the Save Workflow button. I've now seen that the useful thing on the right hand side to search for functions now covers over the code. As soon as it opens in front of the code it's immediately obvious that this is a regression.

Using app

Over 1 year

Total reviews

7

Average rating

3.1

Developer Reply

Thank you for this valuable feedback. The management team here is making your report a high priority. We will be in touch directly. We apologize for the inconvenience.

5 / 5 Share

Oct. 5, 2023

When I began using the Arigato Automation app, it was evident that this tool was a game-changer. Designed with utmost precision, it effortlessly bridges the gap between complex tasks and simplified automation, making it an indispensable ally for anyone looking to streamline their operations.

Using app

Almost 2 years

Total reviews

19

Average rating

3.9

5 / 5 Share

Sept. 26, 2023

I cannot rave about this app and the support team enough. Kenny is my usual expert. This app is absolutely essential for your shopify store. And don't worry, if you struggle with anything technical, these guys are extremely efficient and have achieved things I'd never thought possible. They automate my business and save me hours upon hours of labor. I don't think I've even scraped the surface of this apps capabilities.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

This is an important app that provides reminders of essential parts of your order or inventory. Also, the feedback from the employees is very fast, so I really recommend it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Excellent support to help deliver fulfilment workflows, would highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

There is a degree of clunkiness to the UI, and creating workflows can be a tedious task. Certain actions don't give sufficient debug information when they encounter errors. Could use improve realtime metrics to show what workflows are active. That aside, this app is hands down the MOST IMPORTANT app that I have installed. It is hugely powerful, and can save an immense amount of time. There are so many different things that you can automate, and it can be dangerously addictive when you discover a new feature and just HAVE to implement it immediately. Some of the things that I have built that I find incredibly useful: - Discount scheduling (achieved with metafields) - Scheduled error checking - warning emails sent to me if something is misconfigured - Product description generation based on metafields

Using app

11 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 31, 2023

Super App, wir steuern damit dynamische Kategorien und Aktion, kann extrem viel und der Support hilft weiter!

Using app

About 1 month

Total reviews

1

Average rating

5.0