All reviews

Rating Breakdown

  • 5
    86% (132 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    9% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2024

I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

This app is soooo usefull and the support team always here to help when we need it. When I looked for an app to synch stock from our D2C to our B2B website, this was the only one capable of synchronizing any stock status including reserved units.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 15, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

We want to emphasize once again that the “Multi Store Sync Power” app has exceeded our expectations. It runs flawlessly, without any bugs or issues, and effortlessly synchronizes our stores. What really sets this app apart, though, is the incredible support we received from Safouh. He went above and beyond to assist us, even during his free time late in the evening. He was always available for follow-up questions and quickly arranged Google Meetings to address any concerns we had. We are beyond impressed and highly recommend this app to anyone looking for a reliable solution with amazing support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

The “Multi Store Sync Power” app has exceeded our expectations. It works flawlessly without any bugs or issues and does exactly what it’s supposed to do – seamlessly synchronize our stores. A big shoutout to Safouh, who was always there to assist us with every question and made sure the integration went smoothly! We are more than satisfied and highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

We really, really, really appreciate your app and the support you give us whenever we had a question: fast, seamless and to the point. Besides that, your app actually works and helps us maintain our stock problem free across our 3 stores, something we really appreciate. Besides, your duplicates tool is something very useful to have and perhaps you can highlight its visibility even further. Thank you, for everything!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2024

Great working App, helped us a lot. The Support is Quick and very helpful.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

The app is amazing, and it works perfectly, but you need to set it up properly because their customer support is amazing. They are accommodating, especially Mr. Safouh

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

The customer service is very good, they are very helpful and willing to take extra steps to check all the backend setting once they receive our inquiries. This is a useful app that can synchronise your product and inventories within a short period of time.

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 25, 2024

Great functionality and amazing customer service

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

This App is wonderful, and their support is very helpful and quick.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

The team did their best , so far the app is doing good Safouh is a dedicated customer support agent Thanks

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 26, 2024

I am delighted to share my experience with "Multi‑Store Sync Power." This solution has been a game-changer for my Shopify stores, seamlessly synchronizing products and collections across multiple platforms. The level of service provided is exceptional, with lightning-fast synchronization within minutes. The customer service team is truly dedicated and available around the clock, ensuring any queries or issues are promptly addressed, specially a team member called Safouh. I highly value them as Shopify experts who have a deep understanding of their product and its capabilities. Overall, "Multi‑Store Sync Power" has significantly enhanced my e-commerce operations, and I highly recommend it to anyone looking for efficient and reliable synchronization solutions for their Shopify stores. Looking forward to try other apps provided from them soon.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 17, 2024

Disaster! I'm struggling for over an year with this and it never worked properly. If you're adding new stores to the existing ones, make backups, because your inventory will be ruined. Proven 2 times, even if you strictly follows their instructions

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 12, 2024

For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support. Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION. We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 5, 2024

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.

Using app

Over 3 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your additional review team at Nouveau Lashes. Apologies that we could not find any comms on this subject, however, we have already reached out to you directly via h...f@ email to resolve any challenges. Please respond and we will be able to assist!

5 / 5 Share

April 4, 2024

This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2024

Great, responsive support and functions as it should

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 1, 2024

Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....

Using app

Almost 2 years

Total reviews

1

Average rating

1.0