All reviews

Rating Breakdown

  • 5
    82% (107 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    12% (16 ratings)

Reviews with Text

  • 98% (129)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 27, 2025

Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 21, 2025

Outstanding app and customer service. I was uncertain about integrating a new store and reached out to support. Safouh not only guided me through the entire setup process but was incredibly patient—taking time across four meetings over three days to ensure I had everything right. That level of dedication made all the difference. Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 19, 2025

I am writing this review immediately after uninstalling this app. Despite following the setup guides precisely and setting my main Shopify store as the primary inventory source, the 'Multi-Store Sync Power' app instantly and inexplicably set my entire inventory quantity to zero (0) across all products and variants in my primary shop. This was a catastrophic failure. It took me over 3 hours of manual effort to check the Inventory Adjustment History for every product and restore the stock levels. This operational loss, combined with the lost sales that occurred while my store incorrectly showed zero stock, cost my business thousands of dollars. An app designed to simplify inventory management should never be capable of such widespread, destructive data loss on the primary source store. I strongly caution all merchants: Do not use this app until the developer can definitively guarantee this fundamental and financially damaging bug is resolved. It is a risk not worth taking

Using app

About 2 hours

Total reviews

11

Average rating

4.6

Developer Reply

Hi Team at Babies Mart Australia, Thank you for reaching out and sharing the details of your experience with Multi-Store Sync Power. We understand how stressful it can be to see unexpected inventory changes, and we want to help ensure everything is fully clear and addressed. Our team has reviewed the situation and outlined the suggested next steps in a separate email. Once we hear back from you, we’ll be ready to assist further and guide you through everything. If you have any extra details or questions, please feel free to reply anytime — we’re here to support you in any way we can. ===== UPDATE, Nov 26th, 2025 As we were not able to connect with you through our previous messages, we wanted to share a bit more information here in case it helps. After reviewing your case, we can confirm that the product data sync was set to use the Main store as the source. However, the inventory sync has its own separate configuration, and in this section the setting was set to Minimal. While this separation can feel confusing at first, many merchants rely on having independent controls for product data and inventory, as it gives them greater flexibility in managing different workflows. We have also reached out to you directly via email with a clear explanation and a detailed plan to ensure a completely safe setup if you decide to give the app another try. The steps we shared are tailored specifically to your stores and use case. And please be aware that while the applications are installed, we are able to reverse the changes made by the apps if necessary. Your feedback is extremely valuable to us, and we are already working on improving the onboarding guidance and UX to make these distinctions easier to understand for everyone. Thank you again for taking the time to share your experience. If you would like to continue the conversation or provide any additional details, we are always here to help.

4 / 5 Share

Nov. 3, 2025

Store

Gel Blaster Danmark

Using app

About 2 years

5 / 5 Share

Oct. 1, 2025

We've been using this app for years and is perfect for our needs of syncing some product information across multiple Shopify stores.

Using app

Over 4 years

Total reviews

17

Average rating

5.0

5 / 5 Share

June 1, 2025

The support service is fantastic - Big Thanks to Alexis

Using app

About 3 years

Total reviews

9

Average rating

4.9

5 / 5 Share

April 25, 2025

Amazing!!!!! we love it

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

We’ve been using this application for a few years now, and I can confidently say it’s been a total game-changer for our business. Syncing products and inventory across stores used to be one of our biggest headaches—until this app came along. The interface is intuitive, and everything just works. Real-time inventory updates mean we’re never overselling or underselling, and it’s saved us countless hours of manual work. Even better, our product data stays clean, consistent, and accurate across all channels. Support is top-notch too—responsive, knowledgeable, and genuinely helpful. If you're running a Shopify store and juggling inventory across systems, this app is an absolute must-have. It's reliable, efficient, and honestly, we can’t imagine operating without it anymore. Highly, highly recommend!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Good app, great support! Using for a few years. I am surprised that I didn't post a review earlier. I just contacted them with a question for the first time since setup a few years ago and got a perfect answer to solve my issue in seconds!

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2025

Alexis was incredibly helpful and accommodating throughout the process. Excellent customer service—thank you so much for your assistance! Highly appreciated

Using app

Over 1 year

Total reviews

2

Average rating

2.5

5 / 5 Share

April 3, 2025

Safouh is the best! You never see customer help have as much technical knowledge as we did here. The app has resolved our multi store inventory management issues, and it's so far been super seamless!! Saved me a ton of money compared to some of the inventory platforms out there.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Safouh was absolutely AMAZING at providing us with support on installing the app. We had some questions and he immediately set up a Google Meet call to help us set up the app. He was super patient and thorough - walking us through how every single step and ensuring that we understood how the app works so we could use it easily. I highly recommend this app!

Using app

4 days

Total reviews

16

Average rating

5.0

1 / 5 Share

Feb. 28, 2025

Your app interface is SO unclear !!

Using app

13 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi. Thank you for the review. We strive to make our app as intuitive as possible and continuously improve based on user feedback. If there are specific areas that you found unclear, we’d appreciate constructive suggestions so we can make improvements. Our support team is always available to assist with any questions or 1-on-1 setup calls. We encourage all users to reach out so we can help resolve any concerns effectively!

5 / 5 Share

Dec. 12, 2024

The app does what it says on the tin and makes life a lot easier. The support is also great when you cannot figure something out. Once everything is set up correctly, it just hums along and you don't have to worry about it.

Store

Crinklz

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2024

Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

This app is soooo usefull and the support team always here to help when we need it. When I looked for an app to synch stock from our D2C to our B2B website, this was the only one capable of synchronizing any stock status including reserved units.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 15, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

We want to emphasize once again that the “Multi Store Sync Power” app has exceeded our expectations. It runs flawlessly, without any bugs or issues, and effortlessly synchronizes our stores. What really sets this app apart, though, is the incredible support we received from Safouh. He went above and beyond to assist us, even during his free time late in the evening. He was always available for follow-up questions and quickly arranged Google Meetings to address any concerns we had. We are beyond impressed and highly recommend this app to anyone looking for a reliable solution with amazing support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

The “Multi Store Sync Power” app has exceeded our expectations. It works flawlessly without any bugs or issues and does exactly what it’s supposed to do – seamlessly synchronize our stores. A big shoutout to Safouh, who was always there to assist us with every question and made sure the integration went smoothly! We are more than satisfied and highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0