All reviews

Rating Breakdown

  • 5
    86% (138 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    9% (15 ratings)
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5 / 5 Share

April 12, 2024

For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support. Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION. We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2024

Great, responsive support and functions as it should

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Chat support are great and it was a pleasure "talking" to you. Quick and competent.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2024

Amazing support! They helped us sync our 3 stores within an hour!

Store

GELCARE

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Vishal helped me out and went extra mile on his suggestions about going better on my processes. Very good customer service indeed!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service. We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly. We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).

Using app

4 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

great app to manage inventory in multiple stores, support replies pretty promptly as well

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Excellente service

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Amazing app - keeps multi-store inventory in sync. 0% error, 100% accuracy. Highly recommend. Incredible customer experience team - attentive and responsive. Thank you!

Store

Linjer

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change. Thank you for your help! We appreciate you :)

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Alex was very helpful and easy to work with.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Excellent Service, Great App

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 25, 2023

This app is perfect for us. We are using this app to syncronise stock inventory between stores (stand alone shop, each shop has their own shopify backend). I also use this app for an additional shop (different brand) for stock and collection sync (single sync for all new collections). the service is perfect - Alexis was immediately available and answered all my questions and guided me through a few app settings / adjustments. Perfect app & amazing support - thank you guys!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Can only recommend this app to any store owner who is considering taking it to the next level. Adding additional stores and making sure inventory levels are synced as well as products in general. Whether the product title, description and even Metafields. Adding new products get synced as well to our new store, without any additional work. Support is next level and very professional. We have received swift, adequate and outstanding help. Given there were a few issues, which were caused from our side, the Egnition team have been very quick in sorting out the few kinks. If you're looking for value for money, this app is the way to go. It has reduced the work significantly and increased our efficiency by tenfold. Being able to not worry about inventory enables us to focus on marketing and other departments. With these standards, going forward to the future, I am excited for the collaboration between Egnition and us. Once again, thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

This app has made our lives easier. By far, the best customer support team that we have ever witnessed. They are fast, responsive and tech friendly. Anyone who wishes to sync their stores across, this app should be the first choice. Regards, CHIC LE FRIQUE TEAM

Using app

29 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 4, 2023

Good app. Does all what is required of it. Support was great to answer queries. usually app support doesn't get on a call with the merchant but these guys did for which they deserve all the applause.

Store

LC

Using app

Over 2 years

Total reviews

6

Average rating

3.8