MSL: Store Locators
The reviews for this Shopify App highlight the exceptional customer support provided by the technical team. Customers appreciate the prompt assistance in resolving issues and the quick response times. However, there are concerns raised about the functionality of the app, particularly for stores with a large number of locations. Some users experienced issues with the search option based on KM radius and found the app to be unreliable for filtering or selecting stores. Additionally, there were complaints about slow responsiveness, incorrect map locations, and communication delays with the support team.
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Very speedy customer service and app quite easy to use. Thanks Druv
If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.
This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.
Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode. Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/ Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.
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