MSL: Store Locators for Shopify

MSL: Store Locators

Powerful and flexible store locator to stores on Google Map

Developer
View on App Store

Rating

4.6

feedback

34

Reviews

chart

#3,458

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    56%
  • Less than a year
    26%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, the app's customer support is highly praised, with many users mentioning quick responses and effective issue resolution. Users appreciated the prompt assistance provided by the technical team, especially when facing setup or functionality issues. Additionally, the app is described as user-friendly and affordable, with many users highlighting the ease of use and customizable options. On the negative side, some users experienced issues with the app's functionality, particularly when dealing with a large number of store locations. Problems with the search option based on KM radius and slow responsiveness were mentioned. Additionally, there were complaints about the app glitching, displaying incorrect information, and requiring complex setup processes, such as setting up API keys. Some users also expressed frustration with the lack of timely support responses and instances where the app stopped working abruptly.

Highlights

Positive customer support and quick issue resolution
User-friendly and affordable
Functionality issues with large number of store locations
Complex setup processes and API key requirements
Mixed feedback on app's performance and responsiveness

Rating Breakdown

  • 5
    76% (26 ratings)
  • 4
    9% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 91% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 30, 2025

This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.

Using app

4 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode. Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/ Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.

5 / 5 Share

Oct. 7, 2025

Excellent Customer Support!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Very helpful customer support, we had an issue bulk uploading 3000+ locations and they quickly helped us to sort out the issue and its all working great now. Thanks for your excellent help.

Store

Coo-Var

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Absolutely exceptional customer support! I’m truly impressed. Thank you so much, Divyeshkumar D — your help means a lot!

Using app

1 day

Total reviews

5

Average rating

5.0

All reviews

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