MSL: Store Locators
The Shopify App receives mostly positive reviews for its excellent customer support and user-friendly interface. Customers appreciate the speedy and helpful responses from the technical team, especially in resolving issues promptly. However, there are some concerns raised about the functionality of the app, particularly related to the search option based on KM radius for stores with multiple locations. Despite the positive feedback on customer service, there are instances where users faced challenges with setting up the app, such as issues with integration and API setup.
Review RSS feed
Very speedy customer service and app quite easy to use. Thanks Druv
If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.
This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.
Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode. Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/ Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.