MSL: Store Locators
The reviews are overwhelmingly positive, with many merchants praising the app’s customer support as fast, responsive, patient, and highly effective at resolving issues. Users frequently mention that the app is easy to use, affordable, and offers useful store-locator functionality with helpful customization options. Several reviewers also note that support staff quickly assisted with setup, bulk uploads, file imports, app conflicts, and other technical problems, often turning a frustrating situation into a working solution. On the negative side, a few reviewers report setup complexity, especially around API configuration, and some found the process confusing or time-consuming despite available instructions and videos. There are also more serious complaints about functionality at scale, including search/filter issues for stores by radius or pincode, incorrect address/coordinate display in certain templates, and at least one report that the app stopped working after a Shopify notice. Overall, the app is seen as strong in support and usability, but some merchants experienced technical limitations and reliability concerns.
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Very speedy customer service and app quite easy to use. Thanks Druv
If you get stuck, ask the technical team using the chat feature and they will be super prompt and help solve your issue.
This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.
Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode. Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/ Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.
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