All reviews

Rating Breakdown

  • 5
    76% (25 ratings)
  • 4
    9% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 91% (30)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 30, 2025

This app provides a search option based on KM radius, but it doesn’t work properly if you don’t know the store name. If there are 100+ store locations and the user wants to filter or select a store using KM or pincode, it’s not possible because it always shows a “No data found” error. Even the support team doesn’t have a solution for this, as they don’t consider it a bug or a missing feature. So, this app might work for users with 1–2 store locations, but if you have 50–100+ store locations, it won’t function properly.

Using app

4 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your feedback. We checked your store setup and found that the latitude and longitude were not generated correctly due to a geocoding issue. Because the system saved them as “0,0,” the app can’t locate your store or display results based on KM or pincode. Here is the full document how to create a geo coading API and update the latitude and longitude. https://www.cirklestudio.co/helpdesk/map-api/ Please update your store’s location coordinates or contact our support team — we’ll be happy to help you fix this quickly.

5 / 5 Share

Oct. 7, 2025

Excellent Customer Support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Very helpful customer support, we had an issue bulk uploading 3000+ locations and they quickly helped us to sort out the issue and its all working great now. Thanks for your excellent help.

Store

Coo-Var

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Absolutely exceptional customer support! I’m truly impressed. Thank you so much, Divyeshkumar D — your help means a lot!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2025

Atención perfecta y rápida

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Easy to use and excellent customer support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Amazing support service - when things go wrong the support team is very quick to fix everything for you. Highly recommend for that reason alone.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Super application, pas chère, facile d'utilisation et service client au top ! Je recommande vraiment

Store

Bachca

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2025

Loved the support - prompt and solved! Swati varshney was excellent!

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 5, 2025

Great help with editing the app

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

This App is great and most importantly has GREAT customer support. I've always received the help needed and their team has gone far and beyond to help us out - really competent and smart people. I recommend it!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

MSL is fantastic - I faced an issue due to a conflict of another app and MSL sorted all of that for me in such a fast time - excellent customer service, excellent app. Thank you so much Chirag and Swati @ MSL

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Le support technique est d'une grande aide. Un gros merci à Chirag qui m'a permise de bien installer l'application.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Very helpful and responsive when I needed help fixing an issue

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Simple yet functional. The customer service is superb. Patient to help anytime.

Using app

8 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 18, 2024

Took a bit to set up but the provided instructions walk you through everything well. The integration was a bit glitchy but rectified with prompt app support by Chirag Patel. A reasonable price for product.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Kate, Thank you for reaching out to us with your comments, Each and every review is important to us. We’re sorry to hear that the intigration is didn’t meet your expectations. But already have all the instruction for that. Our goal is to make every experience a positive one. We’re committed to improving your satisfaction with our service, and we look forward to assisting you further. Thanks again for your review!

5 / 5 Share

July 7, 2024

So I figured out there is a bug with the plugin, where when you setup your store locator page, if you are using the "store locator" page template, it ends up displaying completely wrong addresses and coordinates and none of your correct info displays. I reset the page template to just a default page, and now my addresses and maps are all correct. Check that out if you're having issues.

Store

SOZO

Using app

2 days

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for catching our eye on it. We will check it ASAP. If you have anything else you can send us an email on [email protected] .

5 / 5 Share

Aug. 5, 2025

Very cheap compared to other similar App and it simply did what is supposed to do. The support is superb. I asked if they had this feature and they said they did not have so I was a bit disappointed but the next day they messaged me because they updated their app and applied the feature in their settings. So hands down to the developer.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 5, 2024

The app is extremely slow and often unresponsive. Additionally, map locations are showing up in the open sea, which is frankly absurd. To make matters worse, the support communication has been terrible—we had to wait 7 days for a response. This has been a complete waste of time.

Using app

11 days

Total reviews

3

Average rating

2.3

Developer Reply

First of all I apologize for any inconvenience it may have caused and for the late response. Every review is important to us. As I can see you have an issue with the geo coding API to not get the lang and long of the address to pin it in the map. We already have a instruction for that. https://www.cirklestudio.co/helpdesk/map-api/ I noticed that with your map you fixed the geocoding API and it already pin the map according to the address. https://hugoconti.com/pages/stores