All reviews

Rating Breakdown

  • 5
    72% (18 ratings)
  • 4
    12% (3 ratings)
  • 3
    8% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
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5 / 5 Share

Aug. 20, 2024

Very helpful and responsive when I needed help fixing an issue

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Simple yet functional. The customer service is superb. Patient to help anytime.

Using app

8 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 18, 2024

Took a bit to set up but the provided instructions walk you through everything well. The integration was a bit glitchy but rectified with prompt app support by Chirag Patel. A reasonable price for product.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello Kate, Thank you for reaching out to us with your comments, Each and every review is important to us. We’re sorry to hear that the intigration is didn’t meet your expectations. But already have all the instruction for that. Our goal is to make every experience a positive one. We’re committed to improving your satisfaction with our service, and we look forward to assisting you further. Thanks again for your review!

5 / 5 Share

July 7, 2024

So I figured out there is a bug with the plugin, where when you setup your store locator page, if you are using the "store locator" page template, it ends up displaying completely wrong addresses and coordinates and none of your correct info displays. I reset the page template to just a default page, and now my addresses and maps are all correct. Check that out if you're having issues.

Store

SOZO

Using app

2 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for catching our eye on it. We will check it ASAP. If you have anything else you can send us an email on [email protected] .

5 / 5 Share

June 28, 2024

Very cheap compared to other similar App and it simply did what is supposed to do. The support is superb. I asked if they had this feature and they said they did not have so I was a bit disappointed but the next day they messaged me because they updated their app and applied the feature in their settings. So hands down to the developer.

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 5, 2024

The app is extremely slow and often unresponsive. Additionally, map locations are showing up in the open sea, which is frankly absurd. To make matters worse, the support communication has been terrible—we had to wait 7 days for a response. This has been a complete waste of time.

Using app

17 days

Total reviews

3

Average rating

2.3

Developer Reply

First of all I apologize for any inconvenience it may have caused and for the late response. Every review is important to us. As I can see you have an issue with the geo coding API to not get the lang and long of the address to pin it in the map. We already have a instruction for that. https://www.cirklestudio.co/helpdesk/map-api/ I noticed that with your map you fixed the geocoding API and it already pin the map according to the address. https://hugoconti.com/pages/stores

5 / 5 Share

June 4, 2024

Brilliant customer service! So helpful and really quick to respond. The outcome is just what we were hoping for, thank you

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Fast and easy Resolved my issues in minutes

Using app

12 days

Total reviews

4

Average rating

4.8

4 / 5 Share

April 29, 2024

Store

SJ

Using app

21 days

Total reviews

4

Average rating

4.8

3 / 5 Share

March 20, 2024

The app works really well. all good. whenever you have a problem, they're always there to assist

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the review review. Each and every review is really important to us. We already setup everything as per your request in the live chat like color, Map color, background color and all. If you still have any issue you can connect with us on email [email protected] or live chat with us. We are happy to help you.

5 / 5 Share

March 19, 2024

Some of the reviews say this was hard to set up, but it wasn't bad at all. The video instructions are very good and at the time of this review, all the buttons, links and pages looked the same as what you would click when installing (not outdated). I did skip a step and contacted them. They got back to me the same day. The map is decent and the price is right.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

Needed help and the team were very helpful and resolved my issues within hours of making contact. Highly Recommend

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Easy to use and set-up, Very helpful team that are happy to help if you have any issue or need assistance

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 26, 2024

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 26, 2024

Has all the necessary tools that I need to have a perfect store locator on my site and it's affordable too! 10/10 would highly recommend!

Store

CATALO

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

This app is very user-friendly and offers many customizable options that make it versatile. The customer support team provided prompt and detailed guidance when I faced issues with file imports. I highly recommend this app as it exceeded my expectations.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The app is great and easy to use, a big plus is their customer service. They respond quickly and are very helpful.

Store

sew.me

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 13, 2023

I really wanted to love this app, but wound up removing it after 3 days. Help Desk did fix the app glitch issue within 24 hours, but trying to set up API was extremely difficult and confusing. Unless you understand code and how to set up API, which Google does not make easy, this gets really confusing and leave you going in circles. After 3 days I removed the app to find one where API key was not required. Even after watching all videos on "how to" and did all the steps, I still could not get the map locator to work correctly. I'm sad because it was easy set up, except for API part and it looked good.

Store

MICHE

Using app

2 days

Total reviews

10

Average rating

2.9

Developer Reply

Hello Dear Admin, First of all I apologize for any inconvenience it may have caused. I already fixed your issue within 24 hours and I confirm that it is working fine for you now. If you still face the same issue then send me an email at [email protected]

5 / 5 Share

July 31, 2023

Really great App! Love to use it! Really ease to set up and manage from the backend and the customer service is Top notch! :-)

Using app

3 days

Total reviews

13

Average rating

4.8

5 / 5 Share

April 20, 2023

highly recommend. I am big on customer service and their service is excellence. I have not got to truly use the application, but if the customer service is great i am sure using the application my customers will love it

Using app

10 months

Total reviews

4

Average rating

5.0