RBN Business review for Multi Vendor Marketplace

Dec. 20, 2023

We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated. While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform. Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options. One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial. The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email. In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.