Webkul MultiVendor Marketplace
All reviews
This app is critical for our multivendor store and I'd recommend it to others doing the same. It helps track everything from how much we owe each seller to tax rules and discount rules and works well. The UI is separate from Shopify Admin so it takes some getting used to but so far I've figured most things out. If you ever have any issues and/or need help, support has always been pretty easy to reach and helpful. One thing that could be improved is to include dates on order references both for vendors and admin so it's easier to cross-reference things.
The interface is clean, easy to navigate, and packed with useful features. Highly recommended for anyone looking for a reliable and user-friendly app.
I had a great experience with the live support team today. Pawan was extremely helpful, professional, and patient throughout the conversation. He carefully listened to all my questions regarding the Hyperlocal Marketplace customization and provided clear explanations for each of them. He took the time to understand our business requirements and ensured that all my concerns were addressed. Most importantly, he assured me that he would discuss our customization request with the technical team and get back to us with possible solutions. His willingness to help and proactive approach gave me confidence that our requirements are being taken seriously. Thank you, Pawan, for your excellent support and outstanding customer service. It was a pleasure speaking with you.
Great support team. They helped us successfully set up the integration between Stripe and Webkul.
Needed help with seller settings fro Webhooks use in Marketplace and used the livechat. Sorted issue in 10 minutes. Very helpful . Thank you
We've been using Webkul MultiVendor Marketplace on our Shopify store since 2023, and it's been dependable the whole way. It handles our large multi-vendor catalog well, and the support team is the standout
Webkul’s Shopify Multivendor Marketplace is a powerful and reliable solution for anyone looking to build and manage a multi-seller marketplace. The app offers a wide range of features, including seller management, commission configuration, product synchronization, order tracking, and flexible shipping options. Its user-friendly interface, extensive customization capabilities, and responsive support team make marketplace operations smooth and efficient. Overall, it is a comprehensive platform that helps businesses scale their marketplace with ease.
The Webkul team is very friendly and answers every question. I didn't try the marketplace service yet but I had multiple questions which had been answered within hours by the friendly team. I am pretty sure that I will use Webkul for my commission system
Webkul Multi-Vendor Marketplace is an excellent app with outstanding customer support. Special thanks to Akhtar for being very responsive, professional, and resolving all my issues quickly. The team checked my store settings thoroughly, fixed the PayPal payment issue, and confirmed that sellers can list unlimited products. I highly recommend this app to anyone looking to build a professional marketplace on Shopify. 10 stars!
THEY ARE A SCAMMER! THERE IS NO ANY INFORMATION KIND OF SUBSCRIPTION CANCELLATION THEIR FAQ PAGE! WHEN I TRY TO CANCEL MY SUBSCRIPTION, IT SAYS "DURING THIS TIME YOU WILL PAY." HOWEVER, WHEN I CLIKCK TO "OK I'M SURE" BUTTON, IT REDIRECTS ME TO PAYMENT PAGE ON SHOPIFY!
Hello ! We are sorry to hear about your experience and would like to clarify a few points. To cancel your app subscription, you simply need to uninstall the app from your Shopify store by navigating to: Shopify Admin → Settings → Apps → Webkul Multivendor Marketplace App → Uninstall Once the app is uninstalled, the subscription is canceled as per Shopify's app billing policy. Regarding the billing charges, we would be happy to review them for you. Our team has already sent you an email along with a meeting link. Kindly schedule a meeting at your convenience or reply to our email with your latest Shopify invoice so that we can thoroughly investigate the charges and provide you with an accurate explanation. Please note that the app includes a 15-day free trial. After the trial period ends, Shopify begins the app billing cycle. App charges are generated and managed through Shopify's billing system according to their billing policies. If we find that any charge was applied incorrectly after reviewing your account and invoices, we will be happy to initiate the appropriate refund process. We appreciate the opportunity to investigate this matter and look forward to assisting you further.
Still building my store and working my way around it, can't wait to be an expert, but until then the support team does an excellent job answering my many questions and requests. Fast and clear!
Excellent service, very efficient at solving issues. Thank you!
We have been using the Multivendor Marketplace app for our marketplace and it has helped us efficiently manage sellers, products, and orders from one place. The app offers the features we need to run our marketplace smoothly, and the support team is always quick to respond and provide assistance whenever required. Overall, our experience has been very positive, and we would recommend the app to any Shopify merchant looking to build and grow a successful multi-vendor marketplace
Top service on the web chat - easy to understand and creates easy step by step video notes Good looking into issues that we have come across and come back to us with help.
The Webkul MultiVendor Marketplace Shopify app has been a game-changer for our store! The functionality for sellers is smooth, intuitive, and very well thought out. Setting up vendors and managing the marketplace is straightforward, which saves us a lot of time. What truly stands out is their support team they are prompt, helpful, and always go the extra mile to resolve any issues. It’s clear they genuinely care about their customers’ success. Highly recommend this app to anyone looking to build a reliable and feature-rich marketplace on Shopify!
Webkul’s Shopify MultiVendor Marketplace app completely transformed our online store into a professional marketplace. The app is packed with advanced features including vendor management, commission control, seller dashboards, and product approvals. What impressed us the most was the support team they respond quickly and genuinely help solve problems. If you are serious about building a scalable multivendor marketplace on Shopify, Webkul is one of the best solutions available.
Initially experienced some delays in support response and the issue with digital product download links showing '0kb' was concerning for our live marketplace. However, after escalating, the Webkul team reached out promptly, resolved the core download link issue, and arranged a live session to walk through our workflow concerns in detail. Appreciate the effort to make things right. Support experience could be improved for standard plan users, but the team is responsive once engaged. Looking forward to a smoother experience going forward. Thanks to Kushagra Gupta.
Amazing customer support, very reliable, quick and effective.
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