Rating

4.7

feedback

349

Reviews

chart

#2,360

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    16%

Reviews Summary

The reviews for the Shopify Multivendor Marketplace app by Webkul are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the app's features, ease of use, and the professional look it gives to their marketplace. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist with any issues or customization needs. The app is commended for streamlining vendor and marketplace operations, offering flexibility, and regular feature updates. However, there are a few mentions of additional costs for add-ons and some users faced challenges with integration and synchronization, impacting their overall experience.

Highlights

Positive customer service and support
Ease of use and professional appearance
Streamlining vendor operations
Challenges with integration and synchronization
Additional costs for add-ons

Rating Breakdown

  • 5
    84% (294 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 98% (342)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Very good support

Using app

9 days

Total reviews

17

Average rating

4.8

5 / 5 Share

May 21, 2026

The Webkul MultiVendor Marketplace Shopify app has been a game-changer for our store! The functionality for sellers is smooth, intuitive, and very well thought out. Setting up vendors and managing the marketplace is straightforward, which saves us a lot of time. What truly stands out is their support team they are prompt, helpful, and always go the extra mile to resolve any issues. It’s clear they genuinely care about their customers’ success. Highly recommend this app to anyone looking to build a reliable and feature-rich marketplace on Shopify!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Webkul’s Shopify MultiVendor Marketplace app completely transformed our online store into a professional marketplace. The app is packed with advanced features including vendor management, commission control, seller dashboards, and product approvals. What impressed us the most was the support team they respond quickly and genuinely help solve problems. If you are serious about building a scalable multivendor marketplace on Shopify, Webkul is one of the best solutions available.

Store

Uzomart

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Initially experienced some delays in support response and the issue with digital product download links showing '0kb' was concerning for our live marketplace. However, after escalating, the Webkul team reached out promptly, resolved the core download link issue, and arranged a live session to walk through our workflow concerns in detail. Appreciate the effort to make things right. Support experience could be improved for standard plan users, but the team is responsive once engaged. Looking forward to a smoother experience going forward. Thanks to Kushagra Gupta.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 7, 2026

Great service.

Using app

9 months

Total reviews

3

Average rating

5.0

All reviews

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