Multi Vendor Marketplace for Shopify

Multi Vendor Marketplace

Convert your ECommerce Store to a Fully Fledged Marketplace

Rating

4.5

feedback

790

Reviews

chart

#1,220

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    62%
  • More than a year
    22%

Reviews Summary

The reviews for the Shopify Multivendor Marketplace app are overwhelmingly positive, highlighting the app's extensive features, great value, and excellent customer support. Users appreciate the app's customization options, user-friendly interface, and the responsiveness of the support team. However, there are some negative reviews mentioning issues with user experience, lack of responsiveness from the support team in certain cases, and difficulties in setting up the app. Overall, the app seems to be a valuable tool for creating and managing a multivendor marketplace on Shopify, with the majority of users praising its functionality and support services.

Highlights

Extensive features and great value
Excellent customer support
Customization options and user-friendly interface
Negative reviews about user experience and setup difficulties
Mixed feedback on support responsiveness

Rating Breakdown

  • 5
    80% (631 ratings)
  • 4
    5% (38 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (85 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 25, 2024

Customer support is always very reactive !

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 20, 2024

I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors. Would rate much higher if support was active because the app is a good idea.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello, we apologize for any inconvenience you've experienced. Our team made several attempts to contact you via email and phone, but unfortunately, we were unable to reach you. Please reply back to our email and schedule a meeting with our team so that we can answer all your queries. We have checked all our channels and unable to find any support ticket raised from your end, it would be great if you can share the ticket number with us so that we can investigate further. Additionally, we offer live chat support for immediate assistance. Please feel free to initiate a chat session at your convenience, and we'll be more than happy to address all your queries promptly.

5 / 5 Share

July 15, 2024

We have been configuring this app for a week or so and we love the App features .With the support of the team we are discovering how to optimize the features and enable our sellers as well as ourselves to run our business smoothly. The support team is very helpful especially Shipra Jaiswal who has taken me through how to set up fees , custom fields, location, shipping, seller profile and has given me an good overall overview on how to finalize the app setup .I would highly recommend the app and here support!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app! Taha Yavuz Co-owner, Lucasgift

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

We have the query for setup and feature of multi vendor app. I raise a ticket and from abhishek guide all best possible way to gain our gaol. I am fully satisfied with their support. Thanks Abhishek and webkul too.

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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