Well Known Goods review for Multi Vendor Marketplace
Aug. 20, 2024
Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions. I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors. I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.
Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!
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