SPLISH review for Webkul MultiVendor Marketplace

1 / 5

Jan. 19, 2026

In my personal experience, this has been one of the worst apps I have ever worked with on Shopify. I installed it with the expectation that it would provide stable integrations and reliable marketplace sync, but from the beginning I encountered constant technical issues, glitches, and inconsistent behavior across multiple features. Over time, these problems created real operational difficulties for my store. Basic actions failed, errors kept returning, and important parts of the app did not function as advertised for me. One of the biggest issues I faced was the marketplace integration (for example with Etsy), which continuously produced errors, failed syncs, and incomplete data transfers. This alone caused massive disruption to my workflow, leading to delays, incorrect listings, and lost time trying to manually fix things that the app was supposed to handle. I repeatedly contacted support to get these issues resolved. Unfortunately, my experience with support was also negative. Instead of constructive guidance or efficient troubleshooting, I often received defensive or unhelpful responses. There were situations where I felt my concerns were dismissed rather than addressed. Even when fixes were promised, they were slow to arrive or only partially resolved the problem, which meant the same issues kept coming back. After months of dealing with this, I still did not see a stable solution to problems that should have been fundamental to the app’s core functionality. The cumulative effect of these bugs, failed integrations, and unproductive support interactions was extremely damaging for my store. The app became so unreliable that I eventually had to stop using it entirely. The instability and lack of dependable solutions affected my store’s operations to a point where continuing was no longer viable for me. Based on my personal experience, I cannot recommend this app under any circumstances. The amount of time, frustration, and operational damage it caused far outweighed any potential benefits. If you are considering this solution, I strongly suggest testing it very deeply before committing to it, especially if your business depends on stable marketplace integration. For me, this app ultimately became a major setback rather than a tool for growth.

Store

SPLISH

Using app

Over 4 years

Total reviews

4

Average rating

4.0

Developer Reply

Hey! Thank you for sharing your feedback. We regret that your experience with the app and its marketplace integrations, specifically ETSY did not meet your expectations and caused operational difficulties for your store. Upon reviewing the support tickets, we noticed that you wanted the real-time sync for Etsy, which is technically not feasible because Etsy does not support webhooks. Due to this limitation, data synchronization is handled via cron-based process. The cron runs at a 30-minute interval by default. For more frequent or near real-time updates, we had suggested using a dedicated server to support shorter cron intervals; however, this option was not agreed upon. In addition to standard support assistance, we also implemented certain customizations at no additional cost to help address your requirements. However, To better understand the challenges you faced, we would appreciate the opportunity to discuss this via a meeting. We are sending you the meeting scheduling link via the support ticket. We request you to kindly schedule a meeting. We're 100% ready to make any additional efforts to resolve your concerns. See you in the meeting - Team webkul

Webkul MultiVendor Marketplace for Shopify
Webkul MultiVendor Marketplace
4.7 star
358 reviews

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