Mtgtrader review for Multi Vendor Marketplace

Aug. 25, 2015

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together. Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them. I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell. Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat. Again, this app is great for adding other vendors to your store.