MOVEMAMI review for Multi Vendor Marketplace

Hi, I think its quite unfair to write negative review just for refund. You have emailed us asking for refund, even threatened us to leave negative review if we didn't refund. You have used the service and still you are using it, this is why you have been charged. And as per Shopify Policy, we cannot trade for the reviews, this is the standard practice that we follow that we do not trade for the reviews. We would have surely provided a refund, if the charges are inappropriate. You have all the rights to share the review, but if its about the app experience then it would be better. It shall also benefit the other users interested in the app. Having said that, I would like to talk on the point you mentioned about the app being complex. The app is configurable to a large extent, as we have tried to make this fit for various businesses and more than thousands of users are using this currently. So, it might seems complex to you, as there are many options in the app but these are created so the app fits to almost every business. As per our record, you have not requested any kind of support from our end. The support team is very responsive as you can even check from the positive reviews also. And still the team is willing to help, if you need help in using the app at any point of time.