Heavensoriginal review for Multi Vendor Marketplace
Feb. 8, 2021
My rating is based on few day trial period. I am not reviewing app functionality once it is opened for business. Main reason for leaving 3 stars is due to the fact that there were errors in Sellers profile page. I hade to take number of screenshots for them to fixt it. Truthfully, as I was testing PRO plan and this should not happen. From shop owner point of view, the last thing you want is to waste your time finding errors and sending screenshots. They were happy to fix those errors, but they should not been there in the first place. This is a basic level and I would advise you to improve this. I found customer service to be helpful. Replied reasonably quickly and helped with my enquiries. Also expect to deal with coding. They helped with adding/removing codes to install the app, so that is great. There were few things I was not ok how they were displayed on Sellers page, for example some of Search and Filter boxes were different sizes and it just did not look nice and it looked cheap. For that I got answer I would need to change codes myself or pay them extra. I general, it looks like you can achieve a lot with this app as there are a lot of functions. Expect to pay more than the PRO advertised price as if you are looking for a full marketplace you will need to add their other apps and there is an additional charge for that. Again, i can only say about my experience while i was testing the app.
Hi, Thanks for the review. Let me address the points one by one : 1) Seller Profile Page - There are ample of themes available on the store, so there can be a possibility that the seller profile page might not work well with some of the themes, but that is not an issue, this is something that is due to the variations in the theme developed by different developers. And few of the issue was on ipad were taken care of very soon. 2) Apart from that there were no errors reported, all that you require was some changes on the page, and for that the team has told that about code for the page and you could do on your own. 3) All the basic marketplace feature is included in the app, but if you need some high end features, then feature app is needed. We can easily increase the app pricing and can add all the add-on features as mandatory part of the package, but we have kept the app pricing as low as feasible and have provided easy plug and play options, so you only pay for the feature you are using, not for some high end package, which is of no use to you. We are looking forward to helping you with the App, please contact us from the Support details mentioned on the page.
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