Rating

4.7

feedback

1,981

Reviews

chart

#996

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    52%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service provided by the support team. Customers appreciate the quick and helpful responses from team members like Vahan, Susanna, Dmitry, Grikor, Milena, and others. The app itself is described as easy to use, efficient in translating websites, and offering great value for the money. Users highlight the seamless integration, accurate translations, and the ability to bridge language gaps effectively. However, there are a few negative reviews mentioning issues with translations, support response times, and perceived limitations in functionality.

Highlights

Positive customer service experience with team members like Vahan, Susanna, Dmitry, Grikor, and Milena
Efficient and easy-to-use app with accurate translations and good value for money
Seamless integration and ability to bridge language gaps effectively
Negative reviews mentioning issues with translations, support response times, and perceived limitations in functionality

Rating Breakdown

  • 5
    88% (1,737 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2024

Big thanks to Milena for the quick help!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

The support of this website is incredible, thanks to Grikor the assistant I have been able to solve the problem, very satisfied with Grikor

Using app

About 24 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 12, 2024

bad CS, and they charged me without notify me, and I don't need the paid plan , and i was charged 19.99 and get nothing

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 27, 2024

Great app, also great Support. Thanks Vahan :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Susanna and Vahan from customer service were able to find a solution to a rather annoying issue on my site, which was a huge help! Great customer service. Thank you!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

All reviews

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