Rating

4.7

feedback

687

Reviews

chart

#1,025

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    13%

Reviews Summary

The reviews for the GTranslate app are overwhelmingly positive, highlighting the excellent customer support provided by team members like Vahan, Milena, Dmitry, Grikor, and Suzan. Users appreciate the app's functionality, ease of use, and reliability in translating multiple languages on their Shopify stores. The support staff is praised for being responsive, knowledgeable, and efficient in resolving technical issues and customizing the app to fit the users' needs. However, there are a few negative reviews that mention concerns about server locations affecting user data accuracy and pricing for server upgrades.

Highlights

Positive customer support experience and efficient issue resolution
App functionality, ease of use, and reliability
Concerns about server locations and pricing for server upgrades

Rating Breakdown

  • 5
    88% (606 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 99% (681)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

Excellente application et super service clients. Tout a été parfaitement réglé rapidement. Merci beaucoup Milena pour votre professionalisme et votre réactivité. Cette application est surprenante, facile a utiliser et complète pour un excellent rapport qualité prix. Je recommande vraiment, j'en ai essayé plusieurs mais alors la je suis surpris, si vous chercher une application de traduction essayez la, il y a 2 semaines gratuites, je l'ai depuis 1 semaine et pour l'instant c'est vraiment parfait. Merci Milena pour votre aide

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

I've had support from Ann. The response is always very quick and the advice is spot on. Thank you.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Excellent support and our site has seen tremendous international growth since we started providing translations to our global customers.

Using app

Almost 5 years

Total reviews

12

Average rating

4.0

5 / 5 Share

Dec. 26, 2025

I give this app 5 stars, the managers of this app really helped me.They helped me by improving my stores language translator position and making it appear optimized.I'm really glad of their service,not to forget MR Grikor was the one actually delivering services for me,because he was directly chatting to me while also working for me to get what i want.I really recommend the app if you want to have more languages on your store.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Vahan is very supportive

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

All reviews

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