All reviews

Rating Breakdown

  • 5
    64% (21 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    30% (10 ratings)
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5 / 5 Share

Dec. 19, 2019

Good and simple to use app, had some issues with it but the support was great and resolved them! Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Very helpfull app it is very important for us to have the ability to use several fb pixel to be safe. Good job and fast support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2019

Been using this app for a few months now and it's perfect. The one thing I like most is that you can change the purchase value reported back to facebook. Helps me better understand my reports.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 13, 2019

THE WORST APP EVER! After installing it on my store I spent 2 entire days to make it work but it tracks only 20% of the events. It's very frustrating because the SUPPORT DOES NOT EXIST!! I contacted them twice in that ugly form and they never replied. They don't even have an official website to make conversation faster. Don't install this junk, tou will lose a lot of time with these unprofessional people.

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Apologies for this. I have got to hold my hands up that this was a developer mistake not a support one. The contact form was not creating tickets because we had gone over over agreed upon limit with our help desk software. We have reached out to our help desk software provider and I am putting in a fix right now to handle failures. I agree that this is not to our standard. In terms of the lack of events occasionally some themes require a bit of tweaking at our end to accommodate which we can assist with. Best, Duncan

5 / 5 Share

July 2, 2019

This app is absolutely amazing in so many ways. By far the best multi-pixel tracking app on shopify, and I've tried them all.

Using app

13 days

Total reviews

2

Average rating

5.0

1 / 5 Share

June 7, 2019

When i uninstall, the pixel not removed, still have some pixel on my store, terrible, Do not recommend

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sorry once you uninstall our app Shopify prevent’s us from doing anything further to you store. If you have uninstalled our app will stop working but due to caching it can take up to 30 minutes. To completely instantly you can follow the uninstall instructions: To uninstall remove the line: {% include "multipixel" %} This is found in: "theme.liquid" Go to /admin/themes section Then Customize Live Theme -> Theme actions -> Edit code and search for the “theme.liquid” Press "Save": button to apply changes Alternatively you can contact our support and someone can assist. Best Duncan (Developer)

5 / 5 Share

April 7, 2019

The best APP, and the best service, first call, all that preiciso they help me fast and with high efficiency, best pixel app I've ever used thanks multipixel team

Using app

29 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 4, 2019

Don't install this app, does not work fine well (all pages don't fire) and it does not uninstall properly, letting some code in your store. A big mess!!! Developper says everything works fine now on my store. Let me tell you TRACKIFY worked for more than one hour to fix this bug with your app. ;)

Using app

About 1 month

Total reviews

4

Average rating

3.0

Developer Reply

Hey there, sorry to read that you are not happy with our app. We are very open with our support and have worked with several stores to ensure that our app fully works with their theme, we would rather that you are not disapointed and would be more than happy to work directly with you to ensure that it works with your theme so why don't you give us a chance to ensure full compatibility with your store? If, however you would prefer to move on then the code that needs to be manually removed is below Remove {% include 'multipixel' %} from Theme -> Layout -> theme.liquid file. . Thanks, Stef (Multipixel Product Director)

5 / 5 Share

Feb. 24, 2019

Used this app so I can use more than 1 pixel on my general store. Easily installed the app and had it all set up in minutes. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2019

Beautiful app! Really simple to use and doesn't need any technical knowledge. Adds multiple pixels to your store and have the option to specify a colelction for each pixel. Extremly usefull especially for general store. 100% Recommand it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2019

In today's media buying world with algorithms and 'smart pixels', he who feeds the machine with the most relevant information tend to win, in the long run. Multipixel makes it super easy setup, fast and straightfoward to have different pixels optimizing for different campaigns. That makes it so much easier to build ads funnels around specific collections & products, plus feeding facebook with the right information on who's interested in that specific product. Highly recommended for anyone who does facebook ads. It changed the way I do ads (I now have ad accounts for each product category)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2019

Extremely useful app, I used this app to set multiple pixels in my website, easy to use and they have an amazing support team, they are very insightful and helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Super easy to use and very reliable. Glad i found this app. Support has been really helpful too thanks.

Using app

8 months

Total reviews

6

Average rating

5.0