MultiPrice: Custom POS Pricing
The Multiprice app has received mixed reviews from users. Positive feedback highlights the app's ease of use in managing different prices between POS and online stores, with users appreciating the straightforward setup process and smooth day-to-day operation. The support team is praised for being responsive and helpful, providing prompt and comprehensive responses to queries. However, negative reviews point out issues with customer service, including delayed responses and lack of assistance during critical problems like VAT display issues after a Shopify update. Some users have expressed frustration over the company's slow response times to queries, leading to concerns about the app's reliability and support.
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the App was working doing what was supposed to do, but after a Shopify update we start to have a severe problem in VAT (no VAT display on receipts, with fiscal issues) The problem is by shopify, but somehow connected to multiprice. We are trying to contact them with no answers. Bad customer care on a severe issue
Bad service, they do not reply to texts or emails. Leave you hanging. Our shopify POS kept saying failed to load, I tried reaching the customer service, NO RESPONSE!
We’ve been using this app for about a month and it works exactly as expected. It makes it really easy to manage different prices between our POS and online store without any extra hassle. Setup was straightforward, and everything runs smoothly in day-to-day use. The support team has also been great—quick to respond and very helpful whenever we had questions. Overall, it does the job well and gives us peace of mind knowing pricing is handled properly.
Thank you so much! We really appreciate your review as well as your feedback you've shared privately -- it helps us shape the direction of the app
We are happy we found the Multiprice app: not only is it easy to use, but support is always super responsive and helpful. Thank you so much, we’ve been looking for a solution like this for years. We highly recommend this app to anyone looking to have different pricing for POS vs. online store.
Thank you so much -- this made our day :)
Very easy to use, haven't experienced any issues with setting up custom pricing by sales channel. I raised a couple of questions regarding implementation - got prompt & comprehensive responses from the founder himself.
Glad to hear you've been happy with the app!
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