Carauana Store review for MY ONLINE FASHION STORE
Jan. 17, 2023
I just canceled my subscription and the app I hope you delete my data and don't withdraw the monthly fee by mistake, otherwise I will dispute everything to PayPal and Shopify I worked a days for nothing and got no answers for all my disputes via chat and email Replay I am clear and notice that your subscription is left in my store alongside the shopify subscription to be paid later, the subscription is required after the 15-day trial period and therefore I had to subscribe to the subscription to start importing your products into shopify means the 15 dayes terial is finished , I worked for 15 hours and I managed to import only 20 single products without description with a single image with only one color , the button add to shopify works only once time , to solve the problem I have to reinstall the app to add a new product , also the unsubscribe button is corrupted In short, it takes a year to complete a store with ur magic app First you have to create a working app and test it before putting it to the public before you even ask for a payed subscription Your app isn't even worth it for free , Finally, I ask you to remove the payment left in my store I've wasted enough time already and I don't care to ask anyone for support Soo sorry
Please keep in mind we are based in Los Angeles, CA. Since you are based outside of United States, you submitted your questions our time 1:49 am and 3:13 am, we do respond to all inquiries within 12 -24 hours. It is unfortunate you did not provide us the opportunity to respond to your inquiry and fix whatever issues you may have been having. If still interested, please contact us we would love to have the opportunity to address whatever issues you may have had. Regarding the charges, our APP does come with 14 day free trial. If you have a pending transaction that has not yet been posted, please contact Shopify support as they handle all billing for our app, once they contact us we will authorize a void of that charge for you. Good Luck with your future plans!
