Glamovia review for MY ONLINE FASHION STORE

We deeply regret hearing about your unsatisfactory experience. Our goal is always to deliver exceptional service, and it's disheartening to learn that we haven't met your expectations. Despite our ongoing communication to address your concerns, we'd like to address them here as well. Regarding the bundle package you mentioned: Turnkey Website: Typically, this project takes 5-7 business days once we have received all the necessary information from you. We're pleased to note that your project was completed within 5 days. Custom Logo Design: There is no fixed timeframe for custom logo design as we offer unlimited revisions until you're fully satisfied. Your project, after a few iterations and your final approval, was also completed in 5 days. Custom Facebook Cover Design: Similar to logo design, this project also offers unlimited revisions until your satisfaction. We're glad to inform you that your project was completed with your final approval within 6 days. Custom Packaging Design: The completion timeframe for this project depends on when you provide final approval for the designs. After several redesigns and changes per your requests, your final approval was confirmed on 02/15. As per our email confirmation, it typically takes 7-10 business days for printing and delivery after project completion. Regarding the Virtual Assistant Program: For the 10-hour package, it's important to note that these hours are for services rather than project-based commitments. We had a successful initial meeting to understand how you intended to utilize these hours, with you providing a detailed document outlining your requirements. Our team made every effort to comprehensively address the tasks outlined in the document. Moreover, we dedicated an additional 2 hours to ensure all your listings were attended to, exceeding the initially agreed scope to ensure your satisfaction. We hope you recognize and appreciate our commitment to delivering value. Our VA team has also exceeded the 2 extra hours provided for free to implement changes as per your requests, further enhancing your experience with our VA program. We take all our commitments seriously, we remain committed to addressing your concerns.