AV Fashion’s review for MY ONLINE FASHION STORE
Dec. 1, 2025
2nd update to your response. I never added that outfit into my store in 2023 it was not available so how in the world would not be in stock in 2025. I have all the screen shots with all ya'll lies. Ya'll just big liars and hate the truth be told. You making my business look bad so I'm going to expose the truth on your business so other's won't get same problem with their business. I'm actually looking for another company now to use. The Better Business Bureau is aware of it all. Update so people know I'm not lying nothing is wrong with uninstall or install. They just lie and can't keep up with supply and demand. From them: We apologize for the inconvenience, but the following item was unfortunately sold out: Tapestry contrast denim set-id.cc59867 M This is an extremely rare circumstance, and we try to keep these issues to a minimum as best as we can. Your invoice is always updated and emailed to you anytime that there is an issue with your order. Please make sure to check your spam/junk/promotion folders to ensure you do not miss our emails. We have refunded your account for the sold out item as well as the shipping cost for the entire order. This is to give you an opportunity, if you choose, to issue a refund of the shipping cost back to your customer. We also would like to offer your customer free shipping on their next order. You can do so by letting us know after placing your order, and we will gladly refund the shipping cost back to your account. I checked it there is no email there stating that and also Charlene told me it was shipped as well. It's okay I have a complaint in with the Better Business Bureau about ya'll Why is it still showing in stock on my website and yours then? Horrible just Horrible making my business bad i apologize if you were given incorrect information the order when shipped is always updated if there are any sold outs with a note Told me that last time never got free shipping this was emailed to [email protected] see attached for your reference please uploaded file:uploaded fileplease provide us with the replacement order number and we will apply the free shipping, we will refund whatever shipping fee you paid Horrible customer service and no communication. They will have your order sitting in creating shipping label for days. Then after that they cancel your order. Why are you continuing to havd clothes that are out of stock online. This is third time and I'm done with them. Also reporting them to Better Business Bureau. Come on all ya'll do is make business bad for me and lie about it. Response to your lying response Hello This does not sit right with me because why did you prepare a shipping label and tracking number? My customer waiting for this outfit for an event they needed for Friday. Then I have previous email from an order before that saying it was ya'll fault that items don't sync quickly enough to the website and apologizing. I was offered a coupon which never was received for my next order. I just keep getting stories after stories. I see another review stating the same situation. You can't pull the wolves over my eyes.
Hi there, thank you for your update — we understand your frustration, and we truly apologize for the inconvenience this has caused. We do want to clarify something important: your app has been uninstalled and reinstalled nine different times over the past five years. Each uninstall completely disconnects your products from our live inventory system, which leaves outdated items on your store and can absolutely create inventory discrepancies once the app is reinstalled. This is not a reflection of supply issues — it’s a technical consequence of the repeated disconnects. Regarding the tracking number: a label is only generated when an order is being prepared. If movement doesn’t show right away, it means the carrier created the placeholder label — not that we canceled a shipped order. We also previously emailed the sold-out notice and refund details to [email protected] , and we’re happy to resend it for complete transparency. If you still want to use the free-shipping offer as a courtesy, just provide the replacement order number and we’ll apply it immediately. We’re here to help resolve any order-specific concerns quickly — please reach out directly with the order number so we can investigate in real time: [email protected] 1-866-298-8402 Live chat on our website Thank you for sharing your feedback, and again, we apologize for the trouble.
