AZYRI review for MY ONLINE FASHION STORE
March 29, 2019
I have test ordered multiple items from this app on multiple occasions and NOTHING fits - the site runs a bit small. I liked the ease of adding items and auto-adding to my site. This is a good site for filler apparel.
We appreciate your review and feedback, and are regretful you are not satisfied with the products we offer. One of our main goals is to offer high quality, affordable merchandise to our resellers, we want to offer you merchandise that creates repeat business for your business. I would like to make a few points regarding our products. 1. We source our items from local manufacturers based out of Los Angeles, CA. The guidelines the manufacturers we work with are geared towards the US market and true to size. If there is a specific manufacturer these issues are happening with, we would definitely take the feedback from our partners and consider the options of continuing offering items from that particular manufacturer. Satisfaction of our partners Is our #1 concern. 2. FREE RETURNS - we are aware of online shopping issues and the fact that not every item purchased will have perfect fit 100% of the time, this is why we offer FREE RETURN service to all of our drop-ship members. If your customer is not happy for any reason they can return the item for FREE. 3. Even with our FREE RETURN offer our return rate is only 2% - so on average out of 100 items shipped only 2-3 items are returned. Regarding your annual membership, we hope you reconsider and want to stay with us and give us another opportunity but if you don't please contact our team and we will reimburse you for the remaining unused months.
