PurpleFox Boutique review for MY ONLINE FASHION STORE
Sept. 18, 2019
I initially loved how easy it was to get products added to my website. I wish I had known the issues I would run into. Products from the app were very low inventory or out of stock within days of adding to my site. The products size ranges (S,M,L) were unavailable for most products (most products only had one size available) and made for a frustrating experience which I do not want for my customers. Also had issues with products from the app not even being on the drop-shipper's site at all so I was unable to fulfill orders. I would have been happy to keep the app had the inventory situation been better. I just don't feel this is a reliable source for my company and ultimately would bring my company's reputation down.
Thanks for giving our APP a try and for your feedback. Just a few notes regarding your review. If you were not able to find an item that is in the APP but not on our website, which could happen but it’s extremely rare, most likely the item was being restocked, you can always check-in with us via email, live chat or phone, and we can let you know if an item is in process of being restocked. At any given moment we have over 4500 available SKUS, in stock ready to ship, with 100-200 new items added weekly. We also restock items low in stock about 2-3 times a week as well. We have actually started stocking up more quantity per item as the demand for our merchandise grows! We are also restocking items at a much faster rate as well. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick and restocking best-selling items faster! Definitely keeping more qty on hand is a huge priority for us. Once again thanks for giving our APP a try, we hope to see you back soon! Good luck with your future plans.
