Darkest Hour Apparel review for MY ONLINE FASHION STORE

I signed up and still cant get products into my store I used their 14 day trial and and couldn't get products to upload to my account. I thought maybe I was needing to upgrade since it says that on their page. So I was then brought to another page where I was charged $126 and then SHOPIFY charged me $29.99 for their monthly service. I still do not have my account working. I have emailed several times. I was charged $126.00 AND Shopify charged me $29.99 as well. my account is telling me I need to upgrade in order to use the services. I had a 14 day trial and every time I tired to add a item it wouldn't add to my store. NO ONE IS HELPING ME . I am starting to think this is a fake company and im about to contact my bank. I believe I was over charged and didn’t need to pay $126 and was fine with the $29.99 and even then your site is NOT working. Someone needs to contact me Also I have called their customer support number and it just goes to voicemail. and their "live chat" is always offline. I AM PISSED over this. I will update if I hear from them but right now im about to call my bank and claim this as fraud and also report them to Shopify