Better2BuyNow review for MY ONLINE FASHION STORE

Feb. 5, 2021

I've got to say, the products they have here on this site are VERY GOOD. So if you're looking for Womens fashionable clothing, this is the place. Like many other reviews, The issue I have is with the customer service. Response time is good, they have a chat feature which they get back to you pretty quickly. However the customer service and professionalism is really lacking. They make you feel rushed, One sentence responses by email, and I actually ended up connecting on the phone with one agent, I had a couple of questions... This agent literally took a deep breath and exhaled... as if I was holding them up from doing something . SO UNPROFESSSIONAL. If he or she is overwhelmed with work or tired dealing with same old questions from customers who pay money for their products. I think its time to move on from this profession. I can honestly say if they revamp their customer service team, they'll get 5 stars from every merchant on here...Thats keeping it real