Winty and Lace review for MY ONLINE FASHION STORE
Dec. 20, 2021
I liked this app at first However, I started to noticed that every time my customers ordered they would cancel my order because items "were out of stock". I am now going to delete the app. I've had a few customers get upset due to them not sending the products and I had no control over it. Not worth paying $30 a month for most of my orders being canceled. I don't like leaving negative reviews but something needs to be said so they can improve. Good luck if you want to use this app though
We appreciate your business and your review, i did check your history of orders and it looks like majority of the orders you have placed have been processed and shipped without any issues, with exception of a few orders with sold out pieces, which I do sincerely apologize for. Our inventory is updated daily, unfortunately in some rear situations merchandise does get sold out before the inventory update takes place. We are upgrading our app constantly for faster inventory updates, as well as increasing our inventory stock levels as the demand for our merchandise is growing. Once again i do apologize for the inconvenience caused, please rest assured inventory updates and cutting down sold out pieces, is one of our main priorities. Thanks again or your feedback!
