Hulk AI Wishlist & Favorites
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The app is fine so far. I just have the cheapest tier so I also have the fewest features. It does the basics which is what I'm paying for so no complaints about the actual app. It is a bummer how limited I am with automations and Shopify Flow integrations though. It looks like you have to upgrade to get access to those. My Shopify theme has a lot of customizations so I basically couldn't set anything up myself, which honestly I expected and is neither here nor there. Why I only gave it 4 stars is because while everyone I spoke to was friendly and helpful while we were speaking, it took quite a bit to actually get a response and then get the work done that I requested. Customer service chat was great, and the only way I was able to get anything done. It's just there were a lot of unanswered emails and waiting for responses before I finally decided to turn to chat is all, which was a little frustrating.
EDIT 27/03-23 The responded quickly and removed leftover code. Though I still think it should be done automaticly, when removing app. But happy with quick response and removel and kind support staff Tried it and removed it again. After removal my store has insane lots of errors because of there leftover code. I have made an ticket on there site. I do think its VERY problematic that it does leave code after uninstallment that ruin/leave a lot of errors and issues to be fixed. I will see if they fix this issue
Thank you for taking the time to leave us a review, and for utilizing our Advanced Wishlist App. We are happy to hear that you received a swift response and that the leftover code was removed. However, we understand your concerns about this issue, and we are taking your feedback seriously. We are currently looking into the possibility of automating this process so that there won't be any leftover code when an app is removed. In the meantime, we apologize for this issue, and we assure you that we are actively working to resolve it. We look forward to continuing to serve your app needs. Thank you for your patience and understanding
英語にはなりますが、カスタマーセンターの対応が迅速且つ丁寧です。 フリープランであるにもかかわらず親切丁寧な対応をしていただき、表示ができない問題もすぐに対応完了しました。 少し表示にラグがあることを除けば、優良で便利なアプリだと思います。
Thank you so much for your kind and warm words. We are happy to hear that our application is useful to you. Our goal is to provide you with the best experience in the whole eCommerce and your feedback helps us a lot.
In preparation for BLKFRI, needed to have something that would show us what items are our client's FAVORITES - was easy to get sorted out with the help of the support team - FAST RESPONSE - thank you - we are happy
Hi, And we are happy and extremely grateful you have invested your time and efforts into leaving us this great review. Thank you! :) Should you need anything from our end, so we can get those 4 stars to 5, please do let us know. :) Kind regards,
The team was very helpful on getting this set up correctly on our store! Appreciate their willingness to customize the interface to match my theme as well.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) We would appreciate it if you could give us a chance to improve those 4 starts to 5 :) Let us know, please.
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