Kickflip product configurators
Kickflip is a Shopify App that has received mostly positive reviews from ecommerce merchants. Users appreciate the app's customization features and the helpful customer service provided by the support team. The AI assistant is mentioned as being able to answer questions effectively, and live agents are praised for their responsiveness and knowledge. Customers highlight the app's flexibility for product customization and the confidence they have in the support team's ability to resolve issues quickly. However, some users express concerns about the cost of using Kickflip, mentioning that the pricing plans may not be affordable for smaller businesses trying to grow. There are also mentions of a learning curve associated with using the app, but the positive experiences with customer service and the app's functionality outweigh these challenges.
Review RSS feed
highly recommend kickflip if your business focuses heavily on customized products. The AI assistant can answer 90% of the question when i need help setting the customizer up, and the live agents are almost always there as well. My only complaint for kickflip is the cost of using it.
Thank you for the kind words. We're glad the AI assistant and our live team have made it easy to get your customizer set up! We hear you on cost, and it's feedback we take seriously as we look at how to keep delivering value across our all plans. Reach out anytime you need a hand!
Rosalie from Kickflip was extremely helpful in helping me with my technical issue. She was able to resolve it within the same day. Thank you so much! A+ Experience
Thanks for taking the time to share your experience! We’re glad we could resolve your issue quickly. All the best!
Kickflip has been the lifeblood of our website. When we ran into issues after a website update, their support team was incredibly helpful and got us back up and running quickly. The customizer is a huge part of our business, and knowing we can count on responsive, knowledgeable support gives us a lot of confidence. Highly recommend!
Thank you so much for this thoughtful review! As a long-standing Kickflip user, your trust means a great deal to us. We're thrilled to hear the customizer has become such a key part of your business, and that our support team was able to jump in quickly when you needed it. We look forward to continuing to support you!
Very good application, great customer service
Thanks so much, really glad our platform and the team are working well for you.
Great customer service from the Kickflip team. Everyone I've spoken to is both reliable and supportive.
This made our day! 🙌 Our team is obsessed with helping merchants like you win, and reviews like this are rocket fuel for us. Huge thanks for taking the time to share this. -The Kickflip Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.