Kickflip product configurators
Shopify Product configurator Plugin - Kickflip
Rating
4.5
feedback
116
chart
#1,310
All reviews
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Oct. 24, 2025
Great looking app for customers, they can now easily order customizable products from us. Why 4-stars: Pretty heavy to build new products and learning curve for the app is pretty long, but it gets the work done. I hope they make updates so the product control could be more fluid in the future. Great support!
Thank you for being with us for nearly two years and for taking the time to share this. We hear your concerns. Our north star is simple: deliver a premium experience that’s intuitive, fast, and unquestionably valuable. Over the past months we’ve been shipping improvements to streamline product setup and accelerate order processing. We’d like to review your current workflow with you, and help optimize your configuration. If you’re open to it, please reach out to us over live chat or reply to the email we've sent you. We appreciate your feedback, and we’re committed to earning back your confidence.
April 12, 2024
App is really good but few limitations like can not add product description, can not delete product, though you can archive. But overall loved the app and customer support also great, always ready to help. keep going and improving. Thanks
Thanks for your feedback—it’s invaluable. It’s great to hear you love the app and our customer support. Concerning product descriptions, there are many ways to add them. Please check out our documentation (https://help.gokickflip.com/en/articles/4606619-displaying-a-product-description-under-your-customizer) for detailed guidance. If you need further assistance, don't hesitate to contact our support team—we're here to help! Thanks for pushing us to keep innovating!
April 12, 2024
Parfait ! Juste dommage de ne pas proposer plus d'option de plan. Un plan (minimum!) entre le Pay as you grow et le Entreprise ne serait pas de refus ! Mais l'application est excellente ! Et le SAV est excellent
Merci beaucoup pour votre retour enthousiaste sur Kickflip. Nous sommes ravis que vous trouviez notre application excellente et que vous appréciiez la qualité de notre service client. Nous prenons bonne note de votre suggestion concernant les options de plan tarifaire. Nous allons l'examiner de près pour mieux répondre aux besoins de nos utilisateurs comme vous. Merci de faire partie de notre communauté et de nous aider à améliorer continuellement Kickflip.
Jan. 25, 2024
Great company, great app. You can feel the modern development. That’s both good and bad. You can feel that it’s very modern in terms of usage: very simple, effective, clean etc. The simpleness is so important for customers to order in a quick time, because customizing is a little bit of effort the customer has to put in On the other hand you can feel it’s new, causing some things to not work a hundred percent properly. The support has been great, they don’t respond very quick, but the responses are always helpful, informative and respectful. This company has a lot of potential for the future. I really hope they evolve properly and keep investing in their development. One downside is that you pay a percentage per sale. This will make it less attractive for bigger company and also for your company if you grow along the way. Keep going
Thank you for your thoughtful review. It's heartening to hear your appreciation for our app's modernity, simplicity, and effectiveness. We're committed to maintaining this ethos of clean and efficient design. We understand your concerns about our usage-based pricing model. Our goal with this pricing structure is to provide a flexible, scalable solution. It's designed to grow with you, ensuring that our platform is both accessible and valuable at every stage of your business journey. It perfectly aligns our interests with yours, as we only succeed financially when you make sales with Kickflip. Thank you once again for your support and trust in us. We're excited to grow and evolve alongside you.
April 8, 2022
We use this app to allow customers create custom signs that we printed and fabricate. After working with a lot of different customization apps, this is by far the best looking. Now, it doesn't do exactly what I need it to do, but there are enough features to let me create work arounds and still create a great experience for our customers. I give it 4 stars due to some of the things that it is lacking and some rough backend UI/UX, but the Kickflip teams seems like they are eager to grow and develop this app and I am excited to work with them in the future to create a great product! They customer support is second to none and that is super reassuring when working through any struggles.
Thank you very much for your review of Kickflip! We're glad you are happy with what we offer so far and that you like the way our app looks. It's something we've worked hard on and we're pleased our efforts resonated with you. We also want to thank you for this detailed feedback. It helps us a lot when customers provide constructive criticism and it's indeed our intention to constantly add new features and improve our platform in the future. Never hesitate to reach out if you have any questions or if you want to share ideas with us! Best,
Aug. 14, 2020
We, OSAKA HOCKEY, have been using MyCustomizer to create a possibility for our customers to make their own unique hockey stick. This is the perfect customizer for relatively simple structured products. If you want to make an extensive, more complicated customizer, it is important to first check out the possibilities that MyCustomizer has to offer so that you will not be confronted with unexpected situations later on. You can always rely on some basic tutorials, and not to forget about the great customer support of MyCustomizer. The personal help (video calls with Renaud, chats, mailings) adorns this company and makes the MyCustomizer experience very pleasant. They reassure you and actively search for solutions if you have problems. Because the OSAKA customizer is quite complicated we came across a few unknown bugs that will be fixed in the near future or that the structure of the customizer we made suddenly was no longer achievable because of lack of possibilities at the moment. But with the help of My Customizers Customer Support, everything worked out fine in the end. This app has a lot of potential to grow. We definitely recommend this app and look forward to future development and collaborations.