Magic T review for Kickflip ‑ Customize Products

1 / 5

Nov. 29, 2023

The support team is never online in the Pacific time zone. Whenever you ask something the bot says we'll contact you tomorrow. Canada'a tomorrow is New Zealand's night so I will never be able to get live support. 1- If you can't support it globally then just sell it in Canada. 2- You can turn off your online support when it's night in Canada.

Store

Magic T

Using app

About 2 months

Total reviews

10

Average rating

3.2

Developer Reply

We appreciate your feedback and apologize for any inconvenience you've experienced with our support. While our chat isn't available 24/7, we aim to respond within a few hours. To address your concerns: Global Support: We're actively working on improving support coverage globally. Online Support Hours: We're always exploring options to optimize our support availability and can schedule calls outside regular hours if needed. Feel free to reach out to us at [email protected], and we'll work together to find a suitable time that accommodates your schedule. Please let us know how we can assist you further. Best regards,

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Shopify Product Customization Plugin - Kickflip

Developer
Shopify App Store