All reviews

Rating Breakdown

  • 5
    88% (106 ratings)
  • 4
    7% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2023

An absolute pleasure, I have been using Kickflip for a few months now (after I tried a few alternatives), and I couldn't be more happy with my choice. The integration was extremely simple, the app is flexible and capable, the FAQ page and bot can provide you with most of the answers, but what makes Kickflip the best choice out there are the people. Responsive, professional, and always with a smile and a true willingness to help. I wanna take advantage of this opportunity and thank Cindy from the Kickflip team : ] thank you for all that you have done Cheers!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words about Kickflip. It's fantastic to hear that the Kickflip's ease of use and the team's responsive support, have made a positive impact. We appreciate your feedback and are thrilled to see our efforts in creating user-friendly technology resonate with you. Cheers!

5 / 5 Share

Dec. 13, 2023

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

♥♥♥♥♥

5 / 5 Share

Nov. 28, 2023

At first it looks really daunting and confusing but once you give it a go it becomes very straightforward! I cant imagine that there's a better app available for personalisation than this one. Has completely transformed the user experience.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're so happy to hear that our app has transformed your user experience. If you ever have more insights or suggestions, feel free to share. We appreciate your kind words!

5 / 5 Share

Nov. 8, 2023

Working with the app is very easy and perfect. We searched for a long time and never found the right one. It is perfect for us.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that Kickflip has provided you with the perfect solution for selling custom sports eyewear online. We aim to create experiences that are intuitive and delightful, so we’re glad to know we're on the right track. Thank you for your support and for sharing your positive experience.

5 / 5 Share

Nov. 3, 2023

Best customer service. and incredible App. Thank you so much and look forward to working with you all in the future ;)

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing Kickflip. We look forward to supporting your journey. We can't wait to see what we can achieve together.

5 / 5 Share

Oct. 23, 2023

5/5 for their awesome customer service. They responded fast to help us setting up everything.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to have you onboard and look forward to seeing Supra Athlétique achieve great success with Kickflip. 🔥

5 / 5 Share

Oct. 19, 2023

Very nice app, can't wait for the coming features for my wbeshop! And amazing support!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words and enthusiasm! Your support fuels our journey towards delivering groundbreaking features - stay tuned for what’s next.

5 / 5 Share

Oct. 10, 2023

Great app, works awesome but unfortunately our product was in the restricted product policies of the app so we need to find an alternative to it.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. We appreciate your kind words about Kickflip. We understand your point regarding the restricted product policies of Kickflip and Shopify. These restrictions are in place to comply with legal regulations and the policies of the Shopify platform, which prohibit the sale of certain firearm-related items and accessories. https://www.shopify.com/legal/aup-definitions Kickflip's terms and conditions outline the limitations on selling firearms, firearm parts, and related items. We take these restrictions seriously to ensure the safety and compliance of our users with both our terms and Shopify's policies. We regret any inconvenience this may have caused you, and we understand that finding an alternative solution can be challenging. Again, thank you for your feedback, and we appreciate your understanding. Best regards, - The Kickflip Team

5 / 5 Share

Sept. 28, 2023

I've searched far and wide for the perfect producer customizer, and lucky for you, you just found it! This is by far the cleanest, most modern, and intuitive option out there. Customer support is amazing and are always very quick with their responses and always eager to help. Highly recommended and I'll be a long time user! Great stuff Kickflip team!!

Using app

6 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much !! We're thrilled to hear that our product customizer solution has met your expectations and that our customer support has been helpful. Your feedback means the world to us. We're grateful to have you onboard and we promise to keep delivering the quality you've come to expect. - The Kickflip Team 🙏🏼

5 / 5 Share

Sept. 20, 2023

Brilliant app. Really easy to use and works incredibly well at showcasing our products exactly like they would do in real life. Saved us lots of time and money. Would highly recommend it to any business looking to offer customisation.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words about Kickflip. We're thrilled to hear that you find it brilliant and easy to use. We're putting a lot of effort into developing this app, and it's great to know that it's saving you time and money. Thanks again, we can't wait to see what you'll create next!

5 / 5 Share

Sept. 16, 2023

We have been using the app for sometime now and have tried couple of apps for customisation. This is by far one of the best apps we came across and value the team that's behind. We faced couple of challenges to integrate the app properly with our theme and even if we are not that techy enough. The team had taken extra steps to provide us with solutions and response time is fantastic.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words about Kickflip. We're thrilled to hear that you've found it to be one of the best for product customization and that our team's support has been helpful. Your support is truly motivating, and we look forward to bringing you even more enhancements in the future.

5 / 5 Share

Sept. 8, 2023

I looked into three different Customize Products and ended up selecting this one. It’s super easy to use and has a bunch of awesome demo products available on the backend. The customer support is very well. Cindy, in particular, was incredibly professional and quickly solved the problem I was facing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing Kickflip and taking the time to share your experience. We're thrilled to hear that you've found our software intuitive and full of features that cater to your needs. Our team is dedicated to providing exceptional service and solving any issues promptly, so it's wonderful to see their efforts recognized. We're excited to continue supporting your customization journey! Thanks again for your kind words.

5 / 5 Share

Aug. 11, 2023

Not every store needs a customizer with complex tools to personalize products. Some store require a clean, minimal, modern, and easy-to-use customizer. If that is what you're looking for, do not waste your time researching, I have spent a lot of time on this and Kickflip is the only affordable option with beautiful UI and very easy setup! Make sure to follow their instruction videos.

Store

CURVD

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you're loving Kickflip! We built it to be user-friendly with a sleek UI, so we're glad it's the perfect fit for your store. Those instructional videos? All part of our plan to make your experience as smooth as possible. Thanks for spreading the love and keep rocking the e-commerce world with Kickflip! Need anything else? We're here for you. 🚀 Cheers!

5 / 5 Share

Aug. 9, 2023

Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark. Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding. As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.

5 / 5 Share

July 31, 2023

Finally an app that has all the custom options I need. If you also enable manual text sizing for our customer and adding a possibility to add a link in the text then you really created the most perfect app ever!!

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release date but I can confirm that it's in our pipeline. Stay tuned for updates, as we continue to enhance Kickflip to better serve your needs. Thanks again for your review.

5 / 5 Share

July 31, 2023

Outstanding Shopify App for Personalized Products! I want to express my heartfelt thanks to the creators of the Kickflip App on Shopify! This app has made offering custom products a breeze for my small business. Its user-friendly interface and superb customer service are second to none. With a wide range of customization options, seamless integration, and automated processes, it's an absolute game-changer. Highly recommended!

Store

Fondaii

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

We are thrilled to read your wonderful review and hear about your experience with Kickflip. Your kind words are a testament to the hard work and dedication of our team. We are committed to delivering the very best in terms of functionality, integration, and customer service. Your feedback motivates us to strive for continuous improvement. Thank you for choosing us as a partner in your business journey. We look forward to serving you even better in the future.

5 / 5 Share

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design. We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars. We highly recommend this app and company. Best regards Hervé Baud / Jorge Baldaia - M2G Clothing

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Hervé and Jorge, Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way. Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations. Best, -The Kickflip team

5 / 5 Share

July 5, 2023

I have been using kickflip for a few days now and I am very impressed with its features and performance. It is easy to use, reliable, and has everything I need to manage my projects. The app is constantly updated with new improvements and bug fixes, and the team behind it is very responsive and helpful. Whenever I have a question or a problem, they are quick to reply and offer solutions. They also listen to feedback and suggestions from users and implement them in future updates. I highly recommend this app to anyone looking for a great personalizing tool.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!

5 / 5 Share

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing. John and Gillian - jackharryandollie.com.au

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys. Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process. Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you. We can't wait to hear how your customers love using the app on your store. All the best! - The Kickflip Team

5 / 5 Share

June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful. Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests. Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.