Kickflip product configurators
Visual product personalizer boosting engagement & sales
Rating
4.2
feedback
122
chart
#986
All reviews
Review RSS Feed
April 7, 2025
I've been using Kickflip for some time and you won't find a better customizer on Shopify. Take your time and make it what you want. It is worth it. You have a problem Cindy will come through and make sure you are headed in the right direction. This is the app that lets you play in the same arena as the big boys.
We’re thrilled to hear Kickflip has empowered you to offer a premium customization experience that rivals the biggest brands in ecommerce. Your words perfectly capture what we strive for: giving merchants the tools to grow, stand out, and offer their customers a truly seamless and fun buying journey. And we couldn’t agree more—Cindy is a rockstar! 💪 Thanks again for trusting us with your business. We can’t wait to see how far you take it!
March 11, 2025
I have to give credit where it’s due—Kickflip truly exceeded my expectations! I recently faced a major issue with my Shopify integration where product variants weren’t generating correctly, which caused significant disruptions to my business operations. At first, I was frustrated, but their team stepped up and handled everything incredibly well.
Thanks so much for the awesome feedback! We're really glad to hear that we were able to help with the Shopify integration issue. We totally get how frustrating it can be when technical issues have an important impact on your business, and it's great to know that our team could assist you through it. If you need anything else, just let us know! - Rosalie
March 6, 2025
This app is amazing! Easy to use once you get the hang of it. This will offer my customers the ability to customize my product offerings which is a game changer. I would highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you’re finding Kickflip easy to use and that it’s a game changer for your business. Helping you offer customization to your customers is exactly what we strive for, so it’s incredibly rewarding to hear this! If you ever need anything, we’re here to help. - Rosalie
Feb. 4, 2025
I joined kickflip at the right time. I was told I would need an engineer to connect my domain to the plugin. They came back a few days later and manged to seamlessly integrate the customizer to my shopify theme. No other app allows the level of customization with such simplicity. The ability to layer pieces and attach colors makes the options endless as long as you get creative with the logistics of your designs. The only thing better than the product itself is the support. They always go out of their way to help me and work endlessly to improve the app. I look forward to what is to come in the future. If you get stuck while using this app dont hesitate to reach out. They will help you. Now that Shopify Dawn 2.0 links directly to the customizer from the description, all the way to checkout, there is no reason why anybody shouldnt be able to use this app. Dawn 2.0 is the deafult on shopify so its nearly impossible to mess this up. I come from the field of construction and was morbidly afraid of computers grwoing up and I can do this. Anyone else brave enough to step into entrepeneuership can handle using this app. Great job guys!!!
Wow — what an incredible review! Love hearing how Kickflip is making product customization seamless for you. You nailed it: creativity should be limitless, and our job is to make sure tech never gets in the way. The fact that you went from being “morbidly afraid of computers” to running a customized product experience on Shopify? That’s exactly why we do this. Excited for what’s ahead, and we’re here for you every step of the way. Keep building, keep customizing, and keep winning! 🚀🔥
Jan. 22, 2025
Amazing app and quick, friendly and very helpful support
We truly appreciate your feedback! It’s been fantastic having you onboard these past few months, and we’re absolutely thrilled to hear that you love the app and had a great experience with our support team. Your words really mean a lot to us. Thanks! -Rosalie
Jan. 24, 2025
Kickflip has really impressed me with how they handled an issue I recently experienced. I faced a major problem with my Shopify integration where variants weren’t generating correctly, which caused disruptions in my business operations. Initially, I was very frustrated, but I have to give credit where it’s due—their team stepped up and resolved the issue effectively. Once I reported the problem, they communicated clearly and worked diligently to find a solution. What I appreciated most was their follow-through and commitment to getting things back on track quickly. Thanks to their efforts, my operations are now running smoothly, and I’m relieved to have everything back to normal. While the experience started off stressful, I’m glad I can now rely on Kickflip to deliver and support my business needs. Overall, their tools are working great, and I’m happy to continue using their services. Thank you to the team for making things right!
Thank you for sharing your feedback. We understand how challenging this particular situation has been for your business, and we truly appreciate your patience as we worked through it together. We understand that businesses sometimes need to adapt solutions to fit their unique requirements. I hope the explanation we provided and the solution we implemented addressed your concerns and helped restore your workflow. We’re here to support you and will continue to keep you informed about any updates that may enhance your experience further. If there’s anything else we can do to assist, please don’t hesitate to reach out. Thank you for being a valued part of the Kickflip community. Sincerely, -Rosalie
Nov. 29, 2024
Great service, always able to help me with my issues.
Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!
Nov. 14, 2024
Bonne application, excellent service!
Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾
Nov. 14, 2024
Thank you for the 5 stars! Your support inspires us to keep creating extraordinary experiences and we look forward to keep supporting your success. 🚀
Oct. 6, 2024
Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these days. Please keep it up, dear Kickflip team. I will gladly recommend you to others! If I could, I would give 10 stars!!
Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of the Kickflip community, and here’s to your continued success!
Aug. 21, 2024
Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!
Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!
Aug. 16, 2024
I haven't had a chance to sell anything as of writing this review, however compared to the other customisers this is the easiest to use (yes there's always a learning curve), and the customer support is pretty damn good. All of my questions have been answered and 99% have been solved without coding on my part. There are some things that could be refined such as the mobile functionality/ease of use especially with customer editable photos but i believe this is something that's being worked on.
Thank you for your thoughtful review! We're thrilled to hear that our customizer is the easiest to use among your experiences, and we greatly appreciate your positive feedback on our customer support. Rest assured, we're actively working on improving mobile functionality and ease of use. Please don't hesitate to reach out if you have any further suggestions or questions. Best,
Aug. 15, 2024
Perfect app and good assistance, I recommand
Thank you so much for your kind words and recommendation! We're delighted that you're enjoying our app and finding our assistance helpful. If you have any questions or need further assistance in the future, please feel free to reach out. We're here to help!
July 29, 2024
Great customer service. Amazing product once you understand how to use it.
Absolutely thrilled to hear about your positive experience with Kickflip! Understanding a new product can be a journey, and we’re here to support you every step of the way. Thank you for choosing Kickflip to power your custom products sales! 🚀
July 18, 2024
Kickflip truly sets itself apart from other customizer add-ons for Shopify in its ability to allow custom fields to directly affect product prices, such as for custom logos, text, etc. If your brand/company is looking to create an online store where customization is a key feature and you want to be able to adjust a product's price based on however many additional features a customer wants for it, Kickflip is the absolute best option as it currently stands.
Thank you so much for your glowing review! We're happy to hear that Kickflip's ability to integrate custom fields into product pricing has made such a positive impact for your online store's customization needs. Your feedback means a lot to us, and we're here to support you every step of the way :) !
July 16, 2024
Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as opposed to committing to a big monthly or annual fee. High recommend kickflip!
We’re all about making things straightforward and user-friendly, so knowing that you had a seamless experience from start to finish is music to our ears.Thank you for the high recommendation! ✨
July 15, 2024
The whole team is very kind and responsive. The app is the best I have found in Shopify so far.
Thanks for the awesome feedback! Our team is always here to help, and it’s fantastic to hear that you’re loving our platform. We’re all about making your experience the best it can be. Keep rocking on Kickflip, and let us know if you need anything else!
July 11, 2024
This app was exactly what i needed for my store. Also superb costumer service, that helped med solve issues fast and without giving up when I had no idea what i was doing. Would 100% recommend this app.
Thank you so much for your fantastic review! 🎉 We’re thrilled to hear that Kickflip was exactly what you needed for your store. Our team is dedicated to providing top-notch customer service, and it’s awesome to know we could help you out quickly and efficiently. Your recommendation means the world to us!
July 4, 2024
Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!
Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations. We’re thrilled to be a part of Innit Designs’ journey. Your iconic chairs and sustainable design practices resonate deeply with our mission to empower businesses through exceptional customization solutions. Thank you for recommending Kickflip, and we look forward to continuing to support your success. - The Kickflip Team
June 25, 2024
Highly recommend! After playing around with the app it was very easy to navigate. It didn’t take me long to learn everything. Also their help desk replied back quickly and answered every question I had. This is important to me since I’m a business owner and hardly have time to learn a new program. Thanks Kickflip!
Thank you for your enthusiastic recommendation! We’re thrilled to hear that you found our platform easy to navigate and quick to learn. Your feedback about our responsive customer success team means a lot to us. We understand how valuable your time is as a business owner, and we’re glad we could provide the support you needed. Thanks for choosing Kickflip, and we’re here for you whenever you need us!