All reviews

Rating Breakdown

  • 5
    87% (117 ratings)
  • 4
    7% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
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5 / 5 Share

March 17, 2023

I recently used Kickflip app for custom products and had a few issues at first. However, the support team specially JACKIE and CINDY provided me with excellent assistance and went above and beyond to help me resolve my problems. I appreciate their patience and dedication to ensuring that I had a positive experience with the app. Overall, I highly recommend this app and their amazing support team to anyone who needs help with custom products on Shopify. Thank you for your great service!

Store

Swedax

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We are truly thankful for your recommendation of our app. We look forward to continuing to provide you with excellent service in the future.

5 / 5 Share

Feb. 8, 2023

Kickflip is the dream app that we were searching for to bring our custom products to life! It has a modern & clean vibe (unlike so many of the other dated customizer app’s out there). Kickflips support team has been awesome to work with too. They have been speedy with all responses & super helpful with all of our questions. We are very happy with this app choice & we are sure you will be too! Below is the custom product we were able to build with this app. https://www.notyers.com/products/design-me-leash?view=mczrmobile

Store

NOTYERS

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! At Kickflip, we strive to provide a seamless and enjoyable experience for our customers, and it's fantastic to hear that we've been able to deliver on that for you. Our support team works hard to ensure that all of our customers have the best experience possible, and it's great to see that their efforts have paid off. We're so glad that you've had a positive experience with our app and that you're able to bring your custom products to life with ease. Thank you again for your support!

5 / 5 Share

Jan. 18, 2023

By far, and I mean it, the best customizer available on Shopify. Don't look for other apps, they don't even come close to it. Easy to understand and handle, it gives options for all types of products and works very well (as well as being beautiful with a quality aspect) Special thanks to Jackie and the support that has been available at all times even with my thousands of questions! HIGHLY RECOMMENDED.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your words of encouragement are greatly appreciated! :) We are so happy to hear that Kickflip has been a great help to you in selling customizable products on Shopify. We pride ourselves in creating an easy to use and visually appealing product, and we are glad that it was able to meet your needs. Stay tuned for more updates as we continue to upgrade and improve Kickflip! Thank you for your support. Sincerely, The Kickflip Team.

5 / 5 Share

Jan. 16, 2023

Great app! Easy to learn. Clean interface. Very intuitive in my opinion. I would recommend if you have basic graphic software skills in order to separate the artwork of your product into the pieces you want to customize. There is a learning curve but in the end I think it is very worth it for the end result.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review of Kickflip! We are delighted to hear that it is easy to learn and that the interface is intuitive. It's great to hear that you found the learning curve of our app worthwhile. We put a lot of emphasis on making our product as user-friendly as possible, so we're glad it's been helpful for you. Thank you again for your kind words. Our team really appreciate the feedback!

5 / 5 Share

Jan. 16, 2023

This is, by far!, the easiest and most intuitive product customizer on Shopify! Trust us, we've tried almost all of them. The others seemingly require a PhD in using their app to setup. Kickflip has been a breeze. The few minor challenges we faced were quickly solved by their support staff. The integration with our online store looks amazing as well - clean, easy to navigate and looks modern and up to date.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Flexdex Skateboards + Kickflip, a perfect match! We could not be more pleased to hear that Kickflip has been so easy and intuitive for you to use! We are glad that our support team was able to help you with any minor challenges you faced. We strive to ensure that our product customizer is simple and efficient, so hearing about your positive experience is rewarding. Thanks for choosing Kickflip! 🤘🏼👊🏼❤️😎

5 / 5 Share

Jan. 6, 2023

I compared every product customizer out there and Kickflip was the best option for design, features, price and dashboard UI. When I came up against some issues with how my customizer was appearing on mobile, their support crew was quick to provide solutions. I'm beyond happy with the way everything turned out!

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are thrilled that you found Kickflip to be the best option for your needs and delighted that our support team was able to help out. Happy Customizing! :)

5 / 5 Share

Nov. 28, 2022

This application has helped me a lot to offer personalization services to my customers and I would like to emphasize their customer services by chat which is very easy to use. The kickflip team was able to answer my questions again, thank you!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words - we're so happy to hear that our app has been of help! The team is dedicated to providing great customer service, so thank you for letting us know that we're succeeding. We appreciate your business and hope you'll continue to use Kickflip in the future. :)

5 / 5 Share

Nov. 16, 2022

L'app est très complète et facile d'utilisation. Très efficace, l'équipe est très professionnel et rapide en cas de soucis !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour vos gentils mots, nous sommes ravis de vous avoir comme client! :)

5 / 5 Share

Nov. 8, 2022

Application très simple à utiliser, je recommande ! Et super réactivité de la part du service client!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour vos bons commentaires - nous sommes ravis de pouvoir compter Moke America Orlando parmi nos clients! La voiture Moke semble vraiment très intéressante, non seulement pour son large choix d'accessoires et de personnalisations, mais aussi pour sa durabilité et ses caractéristiques écologiques! Merci encore de partager votre expérience avec nous!

5 / 5 Share

Oct. 25, 2022

Configurateur sympa et rapide à mettre en marche. L'offre freemium est bien pour commencer avec un seul produit. Je recommande

Store

ekimi

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour cet avis! Nous sommes heureux de constater que vous avez été en mesure de mettre votre customizer en ligne en un rien de temps. Nous nous efforçons de créer une plateforme simple à utiliser, mais performante. Bon succès!

5 / 5 Share

Sept. 22, 2022

Great experience so far. The tool offers many options to customize your product personalizer to your own needs. Their support was also excellent. I had some very specific questions/ problems to solve and they helped quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this review! It's much appreciated. It's great to know our features suited your needs. Stay tuned, we have more updates to come ;). As always, never hesitate to reach out again if you need any help from our support team. We're here to help! Kickflip team

5 / 5 Share

Sept. 20, 2022

If you want product customization, your search ends here. Easy to use and customer service has been wonderful. Highly recommended!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for this positive review. We are happy to have you as a client and we have to admit that your products are gorgeous! Never hesitate to reach out, our team is always here if you need anything. Wishing you great success!

5 / 5 Share

July 29, 2022

We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards Frieder Urban CEO Era of Arc www.eraofarc.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!

5 / 5 Share

July 17, 2022

I found Kickflip from Shopify App search. After comparing with others, I know this is exactly what I need to customise my handmade leather product. But for someone like me with very poor IT and Photoshop knowledge, at the beginning, it's really frustrated to handle. I tried to seek support via App chat just before giving up. The team replied me very quick. Guide me step by step patiently and clearly. All is amazing! I just set up my shop and really enjoyed it! I will definitely use the App again for my other products.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! We're glad to hear that you found Kickflip and that it was exactly what you were looking for to customize your products. We're sorry to hear that you had some frustration at the beginning but are happy that our team was able to help you out and that you're now enjoying the app. We'll definitely be here if you need any help in the future. Thanks for using Kickflip!

5 / 5 Share

July 15, 2022

this app is so easy to use and the customer support is great, I had a small issue and reached out to support and they helped me within minutes.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words - we're happy to hear that you're enjoying Kickflip and that our customer success team was able to help you out quickly!

5 / 5 Share

July 14, 2022

Brilliant app, easy to use and very responsive developers available basically all the time, and great UX

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!

5 / 5 Share

July 11, 2022

Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3

5 / 5 Share

July 8, 2022

Kickflip est une excellente solution qui s'intègre parfaitement à Shopify. Souple et réactive, j'ai pu l'intégrer facilement et créer mon produit personnalisé avec de nombreux paramètres (styles, couleurs, dimensions, prix...). Son rendu est excellent et permet une très jolie mise en scène de mes produits. De plus, le support commercial parle très bien le français puisqu'ils sont installés au Quebec. Je recommande chaudement !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Un grand merci d'avoir pris le temps de laisser ces commentaires! Nous sommes heureux que notre configurateur vous plaise et sachez que c'est toujours un plaisir de pouvoir aider en français!. Toute l'équipe a hâte de voir votre customizer Vipanel en action! Merci encore,

5 / 5 Share

July 6, 2022

Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)

5 / 5 Share

June 16, 2022

I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)