All reviews

Rating Breakdown

  • 5
    84% (97 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    4% (5 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 98% (114)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2023

Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark. Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding. As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.

5 / 5 Share

July 31, 2023

Finally an app that has all the custom options I need. If you also enable manual text sizing for our customer and adding a possibility to add a link in the text then you really created the most perfect app ever!!

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release date but I can confirm that it's in our pipeline. Stay tuned for updates, as we continue to enhance Kickflip to better serve your needs. Thanks again for your review.

5 / 5 Share

July 31, 2023

Outstanding Shopify App for Personalized Products! I want to express my heartfelt thanks to the creators of the Kickflip App on Shopify! This app has made offering custom products a breeze for my small business. Its user-friendly interface and superb customer service are second to none. With a wide range of customization options, seamless integration, and automated processes, it's an absolute game-changer. Highly recommended!

Store

Fondaii

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We are thrilled to read your wonderful review and hear about your experience with Kickflip. Your kind words are a testament to the hard work and dedication of our team. We are committed to delivering the very best in terms of functionality, integration, and customer service. Your feedback motivates us to strive for continuous improvement. Thank you for choosing us as a partner in your business journey. We look forward to serving you even better in the future.

5 / 5 Share

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design. We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars. We highly recommend this app and company. Best regards Hervé Baud / Jorge Baldaia - M2G Clothing

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Hervé and Jorge, Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way. Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations. Best, -The Kickflip team

5 / 5 Share

June 15, 2023

What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing. John and Gillian - jackharryandollie.com.au

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys. Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process. Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you. We can't wait to hear how your customers love using the app on your store. All the best! - The Kickflip Team

5 / 5 Share

June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful. Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests. Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

5 / 5 Share

June 8, 2023

Very well made app and easy to set up. Lots of functionalities and the team is always ready to help. I would very much recommend. Thanks !

Using app

21 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words and stellar review. At Kickflip, we've always believed in the power of simplicity and elegance in design, combined with robust functionality. Your satisfaction is our utmost reward. Thank you for being a part of our journey.

5 / 5 Share

June 1, 2023

We like the app very much; UI is beautiful and is Easy to use and set up. Great technical support and customer service.

Store

My Store

Using app

5 days

Developer Reply

Thank you for your positive feedback! We're delighted that you find our app's UI beautiful and easy to use. Our team takes pride in delivering excellent technical support and customer service. If you have any further suggestions, please let us know. Thank you for choosing Kickflip!

5 / 5 Share

May 30, 2023

By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

5 / 5 Share

May 10, 2023

I love the app, it does all customization. The support is superb as well! You wouldn't be afraid because they have support that assist! Thank you Cindy

Using app

15 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We are thrilled to hear that you love the app and appreciate our customer support. Our team is dedicated to providing the best experience possible, and we're glad to see that you've been enjoying it.

5 / 5 Share

March 17, 2023

Customer support is on another level. This app is amazing. You can modify all the features exactly like you want to. 10/10.

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!

5 / 5 Share

Jan. 18, 2023

By far, and I mean it, the best customizer available on Shopify. Don't look for other apps, they don't even come close to it. Easy to understand and handle, it gives options for all types of products and works very well (as well as being beautiful with a quality aspect) Special thanks to Jackie and the support that has been available at all times even with my thousands of questions! HIGHLY RECOMMENDED.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Your words of encouragement are greatly appreciated! :) We are so happy to hear that Kickflip has been a great help to you in selling customizable products on Shopify. We pride ourselves in creating an easy to use and visually appealing product, and we are glad that it was able to meet your needs. Stay tuned for more updates as we continue to upgrade and improve Kickflip! Thank you for your support. Sincerely, The Kickflip Team.

5 / 5 Share

Jan. 16, 2023

Great app! Easy to learn. Clean interface. Very intuitive in my opinion. I would recommend if you have basic graphic software skills in order to separate the artwork of your product into the pieces you want to customize. There is a learning curve but in the end I think it is very worth it for the end result.

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review of Kickflip! We are delighted to hear that it is easy to learn and that the interface is intuitive. It's great to hear that you found the learning curve of our app worthwhile. We put a lot of emphasis on making our product as user-friendly as possible, so we're glad it's been helpful for you. Thank you again for your kind words. Our team really appreciate the feedback!

5 / 5 Share

Jan. 16, 2023

This is, by far!, the easiest and most intuitive product customizer on Shopify! Trust us, we've tried almost all of them. The others seemingly require a PhD in using their app to setup. Kickflip has been a breeze. The few minor challenges we faced were quickly solved by their support staff. The integration with our online store looks amazing as well - clean, easy to navigate and looks modern and up to date.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Flexdex Skateboards + Kickflip, a perfect match! We could not be more pleased to hear that Kickflip has been so easy and intuitive for you to use! We are glad that our support team was able to help you with any minor challenges you faced. We strive to ensure that our product customizer is simple and efficient, so hearing about your positive experience is rewarding. Thanks for choosing Kickflip! 🤘🏼👊🏼❤️😎

5 / 5 Share

Jan. 6, 2023

I compared every product customizer out there and Kickflip was the best option for design, features, price and dashboard UI. When I came up against some issues with how my customizer was appearing on mobile, their support crew was quick to provide solutions. I'm beyond happy with the way everything turned out!

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are thrilled that you found Kickflip to be the best option for your needs and delighted that our support team was able to help out. Happy Customizing! :)

5 / 5 Share

Nov. 8, 2022

Application très simple à utiliser, je recommande ! Et super réactivité de la part du service client!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour vos bons commentaires - nous sommes ravis de pouvoir compter Moke America Orlando parmi nos clients! La voiture Moke semble vraiment très intéressante, non seulement pour son large choix d'accessoires et de personnalisations, mais aussi pour sa durabilité et ses caractéristiques écologiques! Merci encore de partager votre expérience avec nous!

5 / 5 Share

Oct. 25, 2022

Configurateur sympa et rapide à mettre en marche. L'offre freemium est bien pour commencer avec un seul produit. Je recommande

Store

ekimi

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour cet avis! Nous sommes heureux de constater que vous avez été en mesure de mettre votre customizer en ligne en un rien de temps. Nous nous efforçons de créer une plateforme simple à utiliser, mais performante. Bon succès!

5 / 5 Share

Sept. 20, 2022

If you want product customization, your search ends here. Easy to use and customer service has been wonderful. Highly recommended!

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for this positive review. We are happy to have you as a client and we have to admit that your products are gorgeous! Never hesitate to reach out, our team is always here if you need anything. Wishing you great success!

5 / 5 Share

July 29, 2022

We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards Frieder Urban CEO Era of Arc www.eraofarc.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!

5 / 5 Share

July 14, 2022

Brilliant app, easy to use and very responsive developers available basically all the time, and great UX

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!