All reviews

Rating Breakdown

  • 5
    87% (121 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (5 ratings)
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5 / 5 Share

July 11, 2022

Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3

5 / 5 Share

July 8, 2022

Kickflip est une excellente solution qui s'intègre parfaitement à Shopify. Souple et réactive, j'ai pu l'intégrer facilement et créer mon produit personnalisé avec de nombreux paramètres (styles, couleurs, dimensions, prix...). Son rendu est excellent et permet une très jolie mise en scène de mes produits. De plus, le support commercial parle très bien le français puisqu'ils sont installés au Quebec. Je recommande chaudement !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Un grand merci d'avoir pris le temps de laisser ces commentaires! Nous sommes heureux que notre configurateur vous plaise et sachez que c'est toujours un plaisir de pouvoir aider en français!. Toute l'équipe a hâte de voir votre customizer Vipanel en action! Merci encore,

5 / 5 Share

July 6, 2022

Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)

5 / 5 Share

June 16, 2022

I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)

5 / 5 Share

June 15, 2022

This app is a complete solution for personalization. The app is complete and very user-friendly. If you get stuck they have great support and are always willing to help in order to get your idea back on track. I wish there were more videos in order to further learn. I want to know more about print ready files.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words and suggestions! We're so happy to hear that you're enjoying the app and finding it user-friendly. Our support team is always available to help if you need any assistance, and we'll be sure to pass along your suggestions for additional videos on print-ready files. Thanks again for taking the time to write a review - we appreciate your feedback!

5 / 5 Share

June 15, 2022

Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!

5 / 5 Share

June 7, 2022

Excellente application, très complète qui propose une manière claire et intuitive de présenter et personnaliser ses produits. Et surtout une équipe support très efficace et réactive, merci à eux. J’utilise cette application pour proposer la création de montres sur mesure à mes clients. Le rendu est fluide sans ralentissements malgré plus d’une centaine d’images que j’y ai intégré. Merci pour votre travail.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Un grand merci pour ce review! Nous sommes bien heureux que vous trouviez notre app claire et intuitive, car c'est exactement ce que nous visons. L'équipe de Kickflip travaille fort à rendre simple l'utilisation de la plateforme, tout en permettant aux marques d'offrir des expériences de personnalisation très complexes. Nous avons hâte de suivre l'avancement votre projet! N'hésitez pas à nous contacter pour toute demande. Merci encore!

5 / 5 Share

May 26, 2022

I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share this powerful review! We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything. We are thrilled to see your custom t-shirt customizers! Keep up the good work :)

5 / 5 Share

May 25, 2022

Es una aplicación muy útil para vender productos personalizados en tu tienda online. Es lo que buscaba.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Estamos muy contentos que te guste nuestra aplicación y hayas decidido usarla para tu proyecto. ¡Le deseamos mucho éxito! Saludos

5 / 5 Share

May 12, 2022

It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers. Costumer support is really great, Cindy was very helpful everytime i had some problem. Fully Recommend

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for this great review! Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need. We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;). Don't hesitate to reach out if you need anything. Best,

5 / 5 Share

May 10, 2022

Great App really useful and i like that i am able to put one product on for free so i can test and see how it goes before adding my future products.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review! We're glad you found our 0$ plan to be helpful. Providing an accessible solution is one of our main goals. It's also exciting to know you plan to add more product customizers from Douk Snow. Keep up the good work! Best,

5 / 5 Share

May 9, 2022

Wonderful support team! Great options to set up your customizer. Very easy to use for a basic product like e.g. a t-shirt, but by adding logical rules in the background also suitable for a more complex customization. My only suggestion for improvement: It would save a lot of time and brain power if questions and rules could be duplicated.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this good review! This feedback means a lot to us. We're glad you appreciate the conditional logic feature and we have good news for you: it's possible to duplicate rules! We will contact you directly to explain how to do this. As for duplicating questions, it's not available yet, however we will add this idea to our feature requests list. Please do not hesitate to reach out to our support team if you have any other questions or ideas. We truly hope our collaboration will last! Best,

5 / 5 Share

May 6, 2022

Fantastic, very easy to operate and final effect is great, help us a lot to develop the customize project.

Store

Supzoom

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words SupZoom! We're glad we were able to meet your expectations and you're totally right, your product is looking good in that configurator. It seems like you understood well how to use the app and created a great experience for your customers. We're grateful for customers like you. Best,

5 / 5 Share

May 5, 2022

Une très bonne application avec l'un des meilleurs support client que j'ai vu. Travaillant moi même dans l'industrie du software, j'apprécie beaucoup l'aide qu'ils ont pu apporter ainsi que la simplicité d'utilisation de Kickflip. De nouvelles fonctionnalités apparaissent régulièrement, hâte de voir la suite !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour ce review! C'est toujours un plaisir de lire que notre support client est à la hauteur. Nous sommes d'avis qu'il est primordial de soutenir nos utilisateurs et de les aider à créer la meilleure expérience de customization possible. Votre succès est aussi le nôtre! Aussi, nous continuons activement à développer de nouvelles fonctionnalités en espérant offrir une plateforme toujours plus complète et facile d'utilisation. C'est un réel plaisir de suivre l'évolution de votre projet d'arches gonflables. Nous espérons que vous aurez un vif succès!

5 / 5 Share

May 1, 2022

Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to add a review. We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers! We wish you great success in the future!

5 / 5 Share

March 25, 2022

I sell neon led signs and this app was super helpful in creating my live preview customizer for my customers. It saves me so much time on having to quote each individual customer. It is super easy to use and beginner friendly however if you have any questions they have people to assist you . Jackie Richardson helped me out with all my needs and questions and I have nothing bad to say about her she was beyond helpful !!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review! It means a lot to the whole team. Getting customers the help they need is extremely important to us at Kickflip. I also enjoyed seeing how quickly your Neon Customizer project came together. You are welcome to reach out at any time. Good luck!

5 / 5 Share

Jan. 21, 2022

Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything. Best,

5 / 5 Share

Nov. 30, 2021

We use this app for our new collections jacket and this app allows customers to personalize their jacket. I would highly recommend this app to anyone with the need to personalize products. The team has been so helpful and with me ever step of the way. I first requested a demo in which Jackie listened to my ideas and advised me on the possibility of these ideas to come to life! We have also had some follow ups, I would give this app and their customer service a 100/100 if I could!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Daisy! The entire team is grateful for your nice words. In addition, we are pleased that you are happy with the results and that we were able to provide the support you needed to realize this cool project. In an industry where personalization is so trendy, your customizer will surely resonate with your clientele. Thanks again for this review, it's much appreciated. Best,

5 / 5 Share

Nov. 29, 2021

I enjoy working with this configurator. It's incredibly easy to get from idea to execution and the support is spot on. Highly recommendable

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Jens, Thank you for taking the time to share this great review. Glad to know you are enjoying the app so far and that our support team has been helpful to you. Our main objective is not just to create an easy-to-use platform for businesses, but also to provide excellent support so that our customers can succeed. Never hesitate to reach out if you need anything! Best,

5 / 5 Share

Nov. 4, 2021

This app is really good! It has many different options and is very easy to learn. The customer service is amazing. No matter what question you have, they will try to solve your problem as quickly as possible. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this amazing review! It means a lot to us. We enjoy helping our clients get their projects done. Your success is our success! I invite you to contact us directly to help us associate these kind words with the brand you represent. :) Many thanks,