All reviews

Rating Breakdown

  • 5
    87% (127 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2022

Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to add a review. We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers! We wish you great success in the future!

5 / 5 Share

March 25, 2022

I sell neon led signs and this app was super helpful in creating my live preview customizer for my customers. It saves me so much time on having to quote each individual customer. It is super easy to use and beginner friendly however if you have any questions they have people to assist you . Jackie Richardson helped me out with all my needs and questions and I have nothing bad to say about her she was beyond helpful !!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review! It means a lot to the whole team. Getting customers the help they need is extremely important to us at Kickflip. I also enjoyed seeing how quickly your Neon Customizer project came together. You are welcome to reach out at any time. Good luck!

5 / 5 Share

Jan. 21, 2022

Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything. Best,

5 / 5 Share

Nov. 30, 2021

We use this app for our new collections jacket and this app allows customers to personalize their jacket. I would highly recommend this app to anyone with the need to personalize products. The team has been so helpful and with me ever step of the way. I first requested a demo in which Jackie listened to my ideas and advised me on the possibility of these ideas to come to life! We have also had some follow ups, I would give this app and their customer service a 100/100 if I could!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Daisy! The entire team is grateful for your nice words. In addition, we are pleased that you are happy with the results and that we were able to provide the support you needed to realize this cool project. In an industry where personalization is so trendy, your customizer will surely resonate with your clientele. Thanks again for this review, it's much appreciated. Best,

5 / 5 Share

Nov. 29, 2021

I enjoy working with this configurator. It's incredibly easy to get from idea to execution and the support is spot on. Highly recommendable

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear Jens, Thank you for taking the time to share this great review. Glad to know you are enjoying the app so far and that our support team has been helpful to you. Our main objective is not just to create an easy-to-use platform for businesses, but also to provide excellent support so that our customers can succeed. Never hesitate to reach out if you need anything! Best,

5 / 5 Share

Nov. 4, 2021

This app is really good! It has many different options and is very easy to learn. The customer service is amazing. No matter what question you have, they will try to solve your problem as quickly as possible. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this amazing review! It means a lot to us. We enjoy helping our clients get their projects done. Your success is our success! I invite you to contact us directly to help us associate these kind words with the brand you represent. :) Many thanks,

5 / 5 Share

Oct. 14, 2021

This app is amazing! It was surprisingly easy to set up and our customers love it. The support team is incredible as well

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this great review! The fact that you found it easy to configure your customizer means a lot to us since we strive to make the solution as user-friendly as possible. Your success is our success! Warm regards,

5 / 5 Share

Oct. 5, 2021

Très utile. Parfait pour mon produit que je développe actuellement. Très facile à prendre en main, je recommande. Very useful. Perfect for my product that I am currently developing. Very easy to learn, I recommend.

Store

SKEP

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much SKEP team! C'est un plaisir de voir évoluer un projet aussi intéressant que le vôtre. Toute l'équipe ici a très hâte d'être témoin de la suite. Bon succès!

5 / 5 Share

Sept. 3, 2021

I would recommend this application to anyone. Very easy to use and the customer service is amazing!

Store

GFX RAZ

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're happy you’re appreciating our platform! Thanks for your trust and very nice review, we're thankful for great customers like you. Our support team is always here to help. Never hesitate to reach out! Warm regards,

5 / 5 Share

Aug. 2, 2021

It took me a long-time before finding the perfect customizer app, and I am really happy to say that I finally did ! MyCustomizer is literally the best app in the market. You can create anything you have in your mind - The frond and Back end are perfect and the team behind is super kind and helpful ! Congrats !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Marie-Laetitia, Thank you so much. We are super happy to read your kind words and also glad that our solution is meeting your expectations. We work hard to deliver the most easy-to-use tool to create exactly what you have in mind. We hope you will have a great success with your project! Best,

5 / 5 Share

July 5, 2021

I spent $5k on freelancer trying to build my own customization website before I found myCustomizer. I had the site up and working in just a few days with zero problems. Their front end and back end were both 5x better than what I had before. Font support is excellent. Icon preview selection is awesome. The site is responsive and tech support is on it and responds within hours. The rules section allows configuration of multiple items with If-Then-Else logic. So glad I found them. This is a well thought out product.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Greg, Experiences like yours are far too common. I'm so glad we were able to help you move forward with this project without spending too much. We're always adding new features to the platform, and it's great to know that you used a few and were able to successfully create what you needed. Thanks for placing your trust in us and your willingness to share. Best,

5 / 5 Share

June 28, 2021

This app is incredible. The User interface looks second to none, offers unlimited customization, and customer support is the best I've seen from any service since opening my store. To the people looking for a product customizer, look no further. To the developers and MyCustomizer team, job well done!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Daniel! We're happy you’re appreciating our platform! When it comes to customer support, we do our very best to respond to each question promptly as we value human interaction. It's also so much fun to discover great brands and inspiring entrepreneurs like you. We all wish you great success with your new customizer!

5 / 5 Share

April 15, 2021

Man, I have no words how I wished for an app like this. For half a year I was searching for a customizer app (even for other plattforms than Shopify). I tried all the standards. Not one satisfied me. Best Product Customizers UI is so elegant. You don't have to study the manual for hours. You can start right after installation. This will soon become the No. 1 app for customization, there is no doubt. You have a new customer! Keep on the good work!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Wow! It sounds like you found exactly what you were looking for in our app, which is a huge compliment. Thanks for taking the time to share this very positive feedback with us. We are all delighted to read this today! Knowing you tried other solutions, it means so much that we were able to meet your expectations. Please feel free to reach out if you have any questions, or if you want to share your feedback and experience, it's always so helpful for our team. Good day!

5 / 5 Share

March 30, 2021

Was going to hire a developer for our site for a custom developed customizer but thought would try out the Shopify App Store first. Installed the top 6 apps in this customizer area and pretty much immediately uninstalled them all apart from this one! The user interface is easy, the logic rules and the support is insane! Was on a call with Jackie within 2 hours and she gave me a walkthrough and extra advice. I’m sure this app will have 1000’s of reviews over the next few years and be the leader in this space. I also run a Shopify design agency with over 200+ clients a month and will be recommending this app to all clients. Great job guys!!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Gregory, Thank you so much for your thoughtful and detailed review. This is incredibly appreciated knowing that you've tried many other platforms. You mentioned that you enjoyed your call with Jackie and that it was helpful, that's great! Being able to talk to someone directly and easily is important to us. Thanks for your trust, it's nice to know we have amazing customers like you. Can’t wait to see your project evolve even more :)

5 / 5 Share

March 23, 2021

This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!

5 / 5 Share

Feb. 28, 2021

I've been looking for an app like this for a few years. I love that I can offer my customer EVERYTHING I want. Wasted money on a couple of other apps, including custom work, but MyCustomizer and Jackie are the dopest. Stop wasting your time, elsewhere, get to work and get this app.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Kathy, It's a pleasure to read you. Thank you so much for your positive feedback and good vibes. We're so glad we were able to help you move forward with this cool project and of course we'll be sure to relay your message to Jackie. Continue the good work, this business of yours has so much potential. We're happy you're happy!

5 / 5 Share

Feb. 23, 2021

This app is exactly what I was looking for. Compared to other apps I've tested, mycustomizer is intuitive and easy to use. And if you get stuck, the support is immediately helpful, friendly and quick to respond. My customers really like the ability to customize their product.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow! It sounds like we're a good fit and that's good news. Thanks for taking the time to share your feedback with us. We're happy you think our platform is intuitive and easy to use because that's exactly what we want to offer as a product configurator solution. It's also nice to see that our customer service helped you quickly when needed, we're always here to help! Now let's celebrate with garlands and balloons ;)

5 / 5 Share

Feb. 23, 2021

This app is powerful and affordable. We can now offer custom goods to the masses as this app allows for our customers to create the product they want and pay for the order without asking for a mock-up. There is a learning process but its definitely worth the effort. we are looking forward to expanding our offering in the near future.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I am so happy with this app. It's very user-friendly. The support is also supper. I enjoy the result!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I tried almost all Customizer-Apps here on Shopify and it's the best app so far. The previous reviewers have already summed it up quite well. The app integrates wonderfully into your store and offers great performance on both smartphones and desktop PCs. We're really looking forward to the next features updates!

Using app

2 months

Total reviews

3

Average rating

5.0