Rating
4.7
feedback
53
chart
#378
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the MyParcel Shopify app are overwhelmingly positive, highlighting the exceptional customer service provided by individuals like Barry and Peter. Customers appreciate the quick and personalized assistance they receive, making the integration and setup process smooth and efficient. The app is praised for its user-friendly interface and the ability to streamline shipping processes. However, there is a minor complaint about occasional bugs and errors, leading to manual label creation, which can be time-consuming. Overall, the app is highly recommended for its functionality and the dedicated support team.
Highlights
Rating Breakdown
All reviews
Nov. 19, 2024
The app works just fine, but I am a bit frustrated with the fact that in the .xls containing all the information about invoiced shipments, all the surcharges, discounts and shipment prices are placed in the same column. This is a hard to read and thus it is hard to understand exactly what you are billed for each shipment.
Nov. 13, 2024
Barry van IT heeft al onze problemen vlekkeloos opgelost zonder enige moeite. Heel behulpzaam en inzichtrijk. Wist precies hoe alles werkt en wat er moest gebeuren. Top service van een professional!
Oct. 8, 2024
Ze hebben ons enorm goed geholpen met de integratie van MyParcel in Shopify. Dank daarvoor!
Sept. 19, 2024
De software is zeer gebruiksvriendelijk en de klantenservice is uiterst behulpzaam. Barry heeft al mijn vragen geduldig en zorgvuldig beantwoord.
Sept. 4, 2024
Kreeg installatie zelf niet voor elkaar. Dankzij hulp van Barry was het zo gefixt!
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