MyParcel NL for Shopify

MyParcel NL

A shipping platform with multiple carriers

Developer
View on App Store

Rating

4.7

feedback

53

Reviews

chart

#378

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    17%
  • Less than a year
    51%
  • More than a year
    23%

Reviews Summary

The reviews for the MyParcel Shopify app are overwhelmingly positive, highlighting the exceptional customer service provided by individuals like Barry and Peter. Customers appreciate the quick and personalized assistance they receive, making the integration and setup process smooth and efficient. The app is praised for its user-friendly interface and the ability to streamline shipping processes. However, there is a minor complaint about occasional bugs and errors, leading to manual label creation, which can be time-consuming. Overall, the app is highly recommended for its functionality and the dedicated support team.

Highlights

Exceptional customer service and personalized assistance from staff like Barry and Peter
User-friendly interface and streamlined shipping processes
Occasional bugs and errors leading to manual label creation
Highly recommended for functionality and dedicated support team

Rating Breakdown

  • 5
    81% (43 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    9% (5 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 19, 2024

The app works just fine, but I am a bit frustrated with the fact that in the .xls containing all the information about invoiced shipments, all the surcharges, discounts and shipment prices are placed in the same column. This is a hard to read and thus it is hard to understand exactly what you are billed for each shipment.

Using app

--

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 13, 2024

Barry van IT heeft al onze problemen vlekkeloos opgelost zonder enige moeite. Heel behulpzaam en inzichtrijk. Wist precies hoe alles werkt en wat er moest gebeuren. Top service van een professional!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Ze hebben ons enorm goed geholpen met de integratie van MyParcel in Shopify. Dank daarvoor!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

De software is zeer gebruiksvriendelijk en de klantenservice is uiterst behulpzaam. Barry heeft al mijn vragen geduldig en zorgvuldig beantwoord.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Kreeg installatie zelf niet voor elkaar. Dankzij hulp van Barry was het zo gefixt!

Using app

15 days

Total reviews

2

Average rating

5.0

All reviews

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