MyParcel NL for Shopify

MyParcel NL

A shipping platform with multiple carriers

Developer
View on App Store

Rating

4.6

feedback

55

Reviews

chart

#369

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    47%
  • More than a year
    24%

Reviews Summary

The reviews for the MyParcel app on Shopify are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and specific mentions of Barry providing excellent support. Users appreciate the quick resolution of issues, personalized assistance, and the ability to easily print shipping labels. However, there are a few negative reviews mentioning bugs in the app and difficulties in navigating certain features. Overall, the app seems to be highly valued for its functionality and the support provided by the team, particularly Barry.

Highlights

Positive customer service experience and support from Barry
Ease of use and user-friendly interface
Quick issue resolution and personalized assistance
Negative feedback on bugs and app functionality
Appreciation for the ability to print shipping labels easily

Rating Breakdown

  • 5
    80% (44 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    9% (5 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2024

De app kan soms een beetje onduidelijk zijn maar gelukkig zijn de My Parcel Supporters heel behulpzaam en leggen alles goed uit en reageren snel! Bedankt Barry!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 9, 2024

Ben zeer goed geholpen door Berry, Heeft mij stap voor stap geholpen om de problemen die er waren op te lossen. Top service!

Using app

--

Total reviews

2

Average rating

4.5

2 / 5 Share

Nov. 19, 2024

The app works just fine, but I am a bit frustrated with the fact that in the .xls containing all the information about invoiced shipments, all the surcharges, discounts and shipment prices are placed in the same column. This is a hard to read and thus it is hard to understand exactly what you are billed for each shipment.

Using app

9 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 13, 2024

Barry van IT heeft al onze problemen vlekkeloos opgelost zonder enige moeite. Heel behulpzaam en inzichtrijk. Wist precies hoe alles werkt en wat er moest gebeuren. Top service van een professional!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Ze hebben ons enorm goed geholpen met de integratie van MyParcel in Shopify. Dank daarvoor!

Using app

5 days

Total reviews

2

Average rating

5.0

All reviews

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