The Gifted Basket review for Nash: All‑in‑One Fulfillment
2/2/24 After a productive conversation with Gabriella, I was heard. The issues I had in December were acknowledged, and an apology was made without first placing blame on me or UBER. I am pleased that the accounting department found a way to pay the refund owed to me promptly. While I would not use the platform again, it could benefit those in a different industry. 1/22/24 - The app is crap, and so is their customer service. A driver swapped two deliveries. When I reached out to Nash CS, I was told they could do nothing; I would need to recreate the gifts and request new deliveries, then reach out to UBER for a refund. To make matters worse, they have yet to give me my credit from UBER.
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