Navidium Shipping Protection
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This app has been very helpful for allowing us customization with our package protection program.
So glad I made the pivotal switch years ago! Easy to use the platform in addition to keeping your fees. It's great having full control over the process. I've been with Navidium for 4 years now. Highly recommend.
It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!
I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.
海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。 また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。
This app helps us get more revenue. Quick and helpful support.
These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!
Thank you so much for your kind words and for trusting Navidium across your multiple stores! We're truly grateful for your continued support and confidence in our team. It means a lot to know that our support and flexibility have made a difference for your business. We look forward to continuing to support all your stores!
Awesome experience and when requesting assistance they did not hesitate to help. Very prompt and getting the job done! Highly Recommend!
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an awesome experience with our support team. Providing prompt assistance and making sure everything works smoothly for our merchants is always our top priority. We truly appreciate your support and look forward to continuing to help your business grow with Navidium. If you ever need anything, we're always here to help!
Navidium has been working great for us. Their team helped with the setup and even assisted with a theme switch soon after we had added it to our theme. Support was great! So far, so good with the app. Switched from another insurance company and love that we're getting to retain revenue and actually assist our customers with replacing orders that get lost instead of their claims getting denied.
Great app with great service! Thank you!
Absolutely love Navidium, great investment and amazing idea to partner with them.
Navidium is super easy to install, comes with great customer support, and best of all - makes your store money!
its an amazing add / downside cant have a call with anyone from support
Great support and great app. Hated the revenue split with route
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